Job Description
Are you a customer-focused team leader with a passion for delivering exceptional service? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you!
Set in a stunning riverside location, Avon Estates Holiday Park offers the perfect escape for holiday homeowners. With peaceful riverside views, top-class facilities, and a welcoming community, its a place where relaxation meets adventure. Working here means being part of a vibrant environment where every day brings something new! As our Owner Services Manager, you will lead our owner services team to provide top-tier support to holiday homeowners. Youll ensure all queries and concerns are handled professionally and efficiently while continuously improving our processes to enhance the owner experience.
JOB SUMMARY:
Our Owner Service Manager will lead the team in providing exceptional support and assistance to holiday homeowners, ensuring a seamless and enjoyable ownership experience.Key responsibilities include overseeing administrative operations, managing customer service processes, and driving continuous improvement in owner satisfaction. You will lead and support the team in handling inquiries, ensuring efficient resolution of all owner queries while maintaining high service standards. Additionally, you will develop and implement best practices, coordinate with other departments, and take a pr...