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Client:
Virgin Active
Location:
Sheffield, United Kingdom
EU work permit required:
Yes
Job Reference:
33cf50a39b33
Job Views:
4
Posted:
16.03.2025
Expiry Date:
30.04.2025
Job Description:
Virgin Active is committed to changing people's lives for the better through wellness. Our team is dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take pride in recruiting only the very best Sales Membership Consultants to join our Club teams, providing elite service to all our club members and visiting prospects.
As a Sales Membership Consultant, you and your team will be responsible for meeting the monthly membership goals for sales and growth, focusing on data and revenue.
The Role
* Act as the point of contact for members, elevating their member experience at every touchpoint. Address member inquiries and uphold meticulous standards of administration and support.
* Create a presence and a warm, inviting atmosphere throughout the club, from acting as Front of House to providing new member visits.
* Take ownership of your membership targets, striving for excellence in sales, retention, and growth every month.
* Ensure that all activity targets are met to achieve desired net growth.
* Tailor membership offerings to meet individual needs and expand corporate memberships to prospects within the immediate locality of the club.
* Provide advice on all activities related to Exercise Experience and products offered by Virgin Active.
* Support the smooth operation of your club and consistently provide exceptional customer service to all.
* Take on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management.
Experience
* Previous experience in a customer-centric, target-driven role (desirable but not essential).
* Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.
Benefits
* 30 days (including bank holidays) annual leave – and we want you to take them.
* Access to The Peoples Pension, with our contributions at 3%.
* Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children and take advantage of our Club V.
* Discounts across Virgin Active – everything from guest passes to 50% off PT sessions.
* Join Virgin Family - communicate with your colleagues across Virgin Group and enjoy many discounts (including Virgin Atlantic, Virgin Holidays, and Virgin Media/O2).
* 20% off food and drink at our KAUAI branches located in clubs.
* Access to Salary Finance for loans and savings plans, as well as personal finance support.
* BUPA employer assistance programme offering 4 free counselling sessions for mental health support.
* Complimentary corporate letting services in partnership with Dexters.
* Access to ePoints, offering online discounts to retailers.
* Discount on all Academy courses offered by VA, trained by the very best instructors.
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