Job Overview: We are looking for a motivated and organized Traffic Operator to join our team. This role is office-based with additional responsibilities in the warehouse and yard, including forklift duties when required. The successful candidate will be responsible for managing daily routes, communicating with our driving team, coordinating deliveries and collections, and providing support in the warehouse as needed. This is a temp to perm position with a salary of £25,000 per year. Key Responsibilities: Route & Collection Coordination: Oversee and communicate with the driving team to ensure daily routes and collections are completed efficiently and on schedule. Delivery Management: Utilize our online portal to manage and process both individual and bulk deliveries/collections, ensuring accurate tracking and timely execution. Customer & Depot Communication: Handle phone and email communications with customers and depots across the country, providing updates, answering inquiries, and resolving any issues. Team Collaboration: Work closely with other departments and liaise with team members to ensure smooth coordination of operations. Warehouse & Yard Support: Assist with warehouse and yard duties, operating a forklift when required to support logistics and material handling. Skills & Qualifications: Forklift Experience: Valid forklift certification and prior experience operating a forklift in a warehouse environment is required. Strong Communication Skills: Excellent written and verbal communication skills for interacting with the team, customers, and depots. Organizational Abilities: Ability to prioritize tasks, manage time effectively, and handle multiple responsibilities with attention to detail. Technical Proficiency: Comfortable using online portals and systems to manage logistics and deliveries/collections. Team Player: Able to work collaboratively with the team and adapt to changing operational needs. Previous Experience: Experience in a logistics, transportation, or traffic coordination role is beneficial but not mandatory. Working Conditions: Hours: Full-time, Monday to Friday, 10:00 AM to 7:00 PM. Location: Stockton on Tees; Primarily office-based with occasional work in the warehouse and yard. Type: Temp to perm position, offering the opportunity for long-term employment after the initial probation period. If you are an organized and communicative individual with forklift experience and a desire to contribute to a dynamic team, we encourage you to apply for this role.