Internal Sales Executive - Rotherham - Salary u p to £30K + Bonus Potential
We are currently looking for an experienced Internal Sales Executive / Customer Service professional to join a growing business, who are looking to enhance their ability to maximise customer relationships.
A great opportunity to join a growing business, in a team with future growth potential, working with a supportive Business Director.
What You'll Do:
As the Internal Sales Executive, you will work closely with the external sales team to drive growth in the UK market, acting as the key liaison between customers and UK & EU units.
You will ownership for the sales order process, addressing queries, and ensuring smooth service delivery.
Your Key Responsibilities:
* Accurately process sales orders using our ERP system (SAP), ensuring timely and accurate entry of customer data, costing, and order status.
* Generating quotes, providing costing sheets, tenders and supporting outbound sales activities, including identifying new business opportunities.
* Respond promptly and professionally to customer queries related to the successful delivery of goods.
* Manage all customer communications, ensuring orders are processed accurately and in compliance with service standards.
* Work closely with internal teams, including production & logistics teams, Warehouse Teams, and external customers.
* Actively support the sales and operational teams to maximise opportunities in the UK market.
* Help in the implementation of operational changes, ensuring minimal disruption to production and service while driving improvements in processes.
* Build and maintain active databases of new and potential customers, markets, and sectors through web-based research, phone calls, and emails.
* Contribute to marketing efforts, including supporting trade shows, email campaigns, and reviewing literature.
What You'll Bring:
* Previous Customer Service / Sales Experience working with deadlines, SLA commitments, outbound 'cold calling' appointment setting and farming for new business
* ERP System Experience (SAP)
* Organisational Skills
* Technical Proficiency
* Teamwork & Interpersonal Skills
* Strong Communication Skills
* Attention to Detail
If you're passionate about delivering fantastic customer service, whilst having a keen interest in being proactive engaging sales leads, then let's have a conversation!
BH32267