Job details
Here’s how the job details align with your profile.
Pay
£23,400 a year
Job type
Fixed term contract
Location
Manchester M60 0AG
Full job description
Business Services Adviser – 12 month secondment/fixed term contract
Manchester City Centre, in this role you’ll work in a hybrid way splitting your time between home and the office at least once a week.
We’re looking for a Business Services Adviser to join the Business Services team within our wider Co-op Business Services (CBS) organisation.
You’ll play a key role in helping CBS to support and realise our group vision of ‘co-operating to build more value for member-owners every day’.
As a Business Services Adviser, you’ll be part of our busy team, where you’ll be a main contact for HR queries. You’ll need to be dedicated to providing great customer service, your priority will be to respond in a timely and understanding way to queries from colleagues and other internal partners.
What you’ll do
* Handle a wide range of queries around all aspects of HR and benefits
* Support HR processes, making sure they’re administered accurately
* Demonstrate customer focus by taking ownership of queries and securing the right outcomes
* Respond to colleague queries within our agreed SLAs (Service-level Agreement)
* Work on projects such as our ‘#BeingCoopAwards’
* Check shared inboxes and respond to emails in a timely and appropriate way
This role would suit people who have
* Great attention to detail with the ability to prioritise work
* The ability to look for ways to continuously improve the way we do things
* Excellent communication skills with the ability to deliver great customer services
* Experience of building strong working relationships
* Basic Microsoft Excel skills
Why Co-op?
Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.
Please note that we may close applications for this role early.
As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes.
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