Portsmouth
Rivers Casino Portsmouth
3630 Victory Blvd.
Portsmouth, VA 23701, USA
Works directly with the Slot Performance Team to install, maintain, and repair all Casino-related equipment.
Supervisory Responsibilities:
* None
Duties/Responsibilities:
* Performs maintenance and repair of slot machines, slot machine parts, and other gaming-related equipment.
* Responsible for installation, movement, and removal of gaming-related equipment.
* Perform all types of diagnostics and repairs to correct mechanical, electrical, and electronic failures to the board level. Read and identify components within schematics.
* Operate hand tools, electrical test equipment, and other equipment as needed.
* Perform slot machine RAM clears/key chip and set-up of options as needed.
* Respond to repair and troubleshooting requests from slot operations and other departments.
* Communicates and coordinates activities with various departments, state agencies, and vendors.
* Maintains a constant awareness of services, promotions, and events offered by Rivers Casino Portsmouth and informs guests.
* Maintain knowledge of and ensure full compliance with state or internal regulations.
* Maintains proper gaming logs in order to comply with state or internal regulations.
* Ensures the safety and security of all guests and team members.
* All other duties as assigned.
Minimum Education and Experience Requirements:
* Must be 21 years of age or older.
* High school diploma or equivalent.
* 1-2 years of maintenance or repair experience.
* A related Associate’s Degree or technical certification.
* Ability to be a TEAM player.
Certifications, Licenses, and/or Registrations:
* Gaming license/registration as required by the Virginia Lottery.
Knowledge, Skills, and Abilities:
* Excellent verbal and written communication skills.
* Proactive and independent with the ability to take initiative.
* Ability to communicate in English verbally and in written format with team members and guests.
* Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
* Ability to successfully fulfill the pre-employment process.
* A thorough knowledge of repair and maintenance procedures, slot machine installation, table games equipment repair, and maintenance.
* A thorough knowledge of casino management systems.
* Ability to consistently work with hand tools and electrical equipment.
* Ability to operate a personal computer system.
* The ability to maintain discretion in handling confidential information.
* The ability to interpret and follow instructions from technical manuals.
Physical Requirements:
* Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.
* Ability to work flexible shifts and days of the week, including holidays.
* Ability to lift, carry, push, pull, or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance.
* Ability to use hands to handle or feel objects, tools, or controls, and reach with hands and arms.
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