We are seeking a highly motivated and detail-oriented Spanish-Speaking Credit Controller to join our dynamic finance team. As a Credit Controller, you will play a vital role in managing our accounts receivable and ensuring timely collection of outstanding debts. The ideal candidate will possess excellent communication skills in both Spanish and English, along with strong analytical abilities to monitor and manage client accounts effectively. This will be a hybrid role working one day in the office in Cambridge.
As the Spanish-Speaking Credit Controller you will be:
* Manage Accounts Receivable: Monitor and manage a portfolio of customer accounts, ensuring that payments are received on time and in full.
* Debt Collection: Contact customers via phone, email, and written correspondence (in both Spanish and English) to chase overdue payments and resolve any payment disputes.
* Credit Risk Assessment: Conduct credit checks and assess customer creditworthiness to ensure payment terms are appropriate.
* Cash Flow Management: Maintain accurate records of all payments, adjustments, and credit notes, and ensure proper cash flow management.
* Reporting: Prepare and provide regular reports on outstanding debts, aged receivables, and payment statuses to management.
* Dispute Resolution: Handle customer queries and disputes in a professional and timely manner, aiming to resolve issues while maintaining strong customer relationships.
* Internal Collabor...