Main area Facilities Grade Band 4 Contract Permanent Hours
* Full time
* Flexible working
37.5 hours per week (hours to be worked over 5 days from 7 and will include some weekend working)
Job ref 319-6929454LW
Employer Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management)
Employer type Private Sector
Site Wansbeck General Hospital
Town Ashington
Salary £26,530 - £29,114 Per Annum
Salary period Yearly
Closing 12/02/2025 23:59
Head Chef/Higher Level Catering Supervisor
Band 4
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust’s sites.
Come and work for us and we can offer you:
* Competitive rates of pay
* Enhanced rates of pay for working evenings, nights, weekends and bank holidays
* Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
* Fantastic staff benefits including car lease, home electronics, cycle to work and childcare schemes, priority access to vaccinations, physiotherapy, counselling, among many more
* A great employee experience - we score very highly on our employee satisfaction metrics
Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.
Whilst NHFM are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
We have position available for a senior catering supervisor to join our team at Wansbeck hospital.
The successful candidate will support the catering superintendent and facilities manager by providing a high level of supervision to the catering staff working in the kitchen, restaurant and coffee shop.
As part of this role, you will be required to maintain the standards of cleanliness as specified throughout the work areas, by means of approved methods.
Please note that it is a requirement of NHFML that all successful applicants pay for their own DBS certificate, if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.
Main duties of the job
The successful candidate will have previous supervisory experience in a catering environment and will have an excellent understanding of COSHH and HACCP regulations.
You should be able to prioritise your own workload and have a good working knowledge of Microsoft office software packages.
You should have a good understanding of HR procedures, including recruitment and selection, completion of staff appraisals and training, and be comfortable having difficult conversations with staff members to ensure that our service levels are met.
Detailed job description and main responsibilities
To provide a high quality catering service for patients, staff and visitors trust-wide.
To maintain a high standard service and quality of food and beverages, including standards of hygiene, HACCP, COSHH and adherence to all Trust policies.
Responsible for simple preparation, cooking and dispatch of all types of meals, whether fresh, frozen or chilled.
To act as working supervisor assisting with all catering duties and to assist in the co-ordination of the Catering Services to the Soft Services Facilities Manager. Checking and accounting for cash and vouchers, keeping of records and the continuous update of the Function Diary.
Oversee the replenishing and maintenance of automatic vending machines. Must have a sound knowledge of stock control procedures.
To be flexible in working arrangements and undertake any other duties as may be required. To be willing to undertake training that is deemed necessary by the Catering Superintendent /Hotel Services Officer.
Fully effective and efficient deployment of staff.
Administration of Staff Rostering system.
Undertake “Return to Work” meetings with staff following sickness absence.
Successful and effective programme of duties associated with staff management such as administration, training and development, appraisal, counseling.
The checking and upkeep of all catering equipment and the maintenance of service/report schedules.
To carry out on the job training to staff to ensure correct methods and working practices. To give sufficient close supervision and training to new staff until the required standard of work is achieved.
To respond to low level complaints in an effective and professional manner to a successful resolution.
To ensure that appraisals and statutory and mandatory training are complete in their designated staff group.
To regularly complete quality control sheets in accordance with quality control procedures.
To assist staff in recording incidents via the Datix system.
This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.
Person specification
Qualifications
* General Education
* City and Guilds 706/1 and 706/2, or NVQ Level 3, or have equivalent experience in large scale catering.
* Level 3 (Intermediate) Food Safety Certificate
* Supervisory or Management training
* ECDL certificate.
Experience & Knowledge
* Customer Service Training
* Experience of working in a catering environment
* Supervisory Experience
* Experience in Training Staff
The successful applicant will be an employee of the subsidiary and not Northumbria Healthcare NHS Foundation Trust.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
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