Join to apply for the Logistics Coordinator role at Kensa.
Location: Truro or Exeter (Hybrid)
Working Hours: Full-Time Monday to Friday
About Kensa Group:
The UK’s heating system is outdated, costing both people and the planet too much. At Kensa, we’ve been leading the charge since 1999, manufacturing and installing affordable, green heating solutions with minimal impact on the electricity grid. We’re responsible for over half the ground source heat pumps installed in the UK. Our networked heat pumps are the cheapest, cleanest way to heat and cool millions of homes and businesses, and even entire towns. By 2040, up to 8,000 homes a week could be connecting to these heat networks, eliminating 17Mt of CO2 a year, equivalent to that of over half of all UK flights. In leading the networked heat pump sector, Kensa will expand to install 50,000 heat pumps a year and employ 1,500. It’s time to leave high bills and emissions behind.
We’re making heating better—for people, for the planet, and for the future.
About The Role:
As a Logistics Coordinator, you will play a crucial role in ensuring the smooth operation of our logistics processes. From managing order fulfilment and coordinating transportation to handling customer inquiries and maintaining inventory records, your ability to stay organised and communicate effectively will be key to success. This role is ideal for someone who is detail-oriented, solution-focused, and enjoys working both independently and as part of a team.
What You Will Be Doing:
* Support the Logistics Leads with day-to-day operations.
* Manage order fulfilment, ensuring accurate and timely processing.
* Maintain clear and concise records while ensuring GDPR compliance.
* Communicate with the finance team to resolve purchase order queries.
* Handle customer and internal team inquiries via phone and email.
* Coordinate transportation logistics and resolve delivery issues.
* Maintain accurate inventory records and ensure proper storage procedures.
* Process sales and repair orders, ensuring seamless information flow.
* Generate pro-forma invoices and process customer payments.
* Arrange deliveries and liaise with the sales and production teams.
* Process customer returns efficiently.
* Assist with fleet management tasks, including maintenance coordination.
* Uphold company policies on health & safety, diversity, and workplace conduct.
What You Will Bring:
* Relevant work experience in a similar logistics or coordination role.
* Strong verbal and written communication skills.
* Proficiency in Microsoft Outlook, Excel, and Word.
* Ability to work both independently and collaboratively.
* Excellent attention to detail and organisational skills.
* Adaptability and a proactive approach to problem-solving.
* Valid UK driving licence.
Why join Kensa?
* Impact: Be part of a mission-driven team dedicated to sustainable and affordable heating solutions.
* Innovation: Engage in meaningful projects that contribute directly to the UK’s net-zero carbon targets.
* Values-driven: Work in a supportive, inclusive environment where integrity, respect, and teamwork are valued.
How Will Kensa Support You?
* We encourage and support development, including internal and external courses, learning, study, and software, all bespoke to you.
* Wellbeing: free 24/7 access to an independent and confidential Employee Assistance Programme for you and your immediate family.
* Flexible Working Arrangements: Support for a balanced work-life approach, enabling remote or hybrid work settings.
* 25 days holiday increasing to 30 days (plus bank holidays) for 5+ years’ service.
* Private Health Insurance is available after one year of service.
* Automatic enrolment in our company pension scheme.
* Cycle to Work Scheme to help lower your carbon footprint whilst boosting endorphins and your health.
* Team Culture: Regular Kensa events and activities for staff and families, encouraging us to celebrate, connect, and enjoy work together.
Ready to Apply?
If you’re ready to bring your expertise to Kensa and help drive the UK’s transition to sustainable heating, we’d love to hear from you.
Apply now and become part of our journey towards a cleaner, more sustainable future!
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Renewable Energy Semiconductor Manufacturing
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