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Elevation Accountancy and Finance - Temporary Credit Controller
Elevation Accountancy and Finance are currently working with a fantastic business in the Doncaster area as they look to recruit a temporary Credit Controller into their team.
Duties and Responsibilities:
1. Ensure that debts are paid in a professional, timely manner
2. Remain focused in a complex, pressurised environment, dealing with diverse clients in a calm, assertive manner
3. Chase overdue debt by telephone, email & letter
4. Maintain thorough, accurate records of all chasing activity and report to Line Manager as required
5. Understand each client’s requirements and respond promptly to enquiries
6. Build relationships with clients to maintain a healthy portfolio and resolve issues quickly
7. Establish reasons for non-payment assertively
8. Manage queries to resolution swiftly and escalate when necessary
9. Reduce Collection Days within Company KPI
10. Allocate payments, complete account reconciliations, and create invoices/credits as needed
Person Specification:
1. Experience in a busy credit control department with a successful track record in collection and debt reduction
2. Proactive approach and team collaboration skills
3. Negotiation skills and an assertive manner
4. Good understanding of systems
5. Experience dealing with clients at all levels, including corporate entities
6. Ability to manage and prioritise an extensive caseload, multitask, and adapt to company needs
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