Vehicle Sales Enquiry Specialist
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Prestige Car Specialist Garage - Bexleyheath area
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Hours: Monday to Friday 9am to 6pm - No Weekends!
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£35k Per Annum
About the Employer:
Our client, a well-respected prestige car specialist based in the Bexleyheath area, is renowned for providing exceptional service and expertise in high-end vehicles. With a commitment to excellence, they are seeking a Vehicle Sales Enquiry Specialist to join their dynamic team and be the first point of contact for their valued customers.
The Role:
As a Vehicle Sales Enquiry Specialist, you will manage all sales enquiries received through various channels, including telephone, email, live chat, online platforms, and event marketing. With strong communication and active listening skills, you will assist customers in identifying the ideal vehicle to suit their needs and lifestyle. You will work closely with the Sales team to follow up on each enquiry, aiming to successfully transition leads from initial contact to completed sales.
Key Responsibilities:
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Handle incoming calls and promptly address all customer enquiries, proactively identifying their needs, building rapport, and providing detailed and accurate information related to their queries.
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Maintain an in-depth knowledge of the used vehicle inventory, including specifications and aftersales services, to confidently and effectively engage with current and prospective c...