Job Description:
Do you have IT Services experience, perhaps you have run a service desk for example?
Our client is seeking an IT Operations Manager to join their Edinburgh team on a permanent basis.
The successful candidate will assist the Head of IT in overseeing daily operations, ensuring that the organisation's IT needs are effectively addressed and prioritised.
Essential Skills/Experience:
* Previous experience in an IT management/oversight role.
* Experience of working closely with a Managed IT Service Provider.
* Strong communication and stakeholder engagement skills.
* Proven experience in aligning IT projects with strategic business goals.
* Clean basic vetting checks.
* ITIL Foundation would be desirable.
* Experience of SharePoint Administration desirable.
Core Responsibilities:
* Support strategic alignment of IT initiatives with organisational objectives.
* Oversee change and release processes to ensure risks are appropriately evaluated and managed, and best practice is followed.
* Contribute both to operational stability and ongoing digital transformation, including evaluating current IT system performance and identifying areas for improvement.
* Overseeing technical systems and IT infrastructure to ensure they meet the ongoing needs of the business.
* Supporting organisational processes by acting as a central bridge between operational departments and IT.
* IT RAID management.
* Support cyber security objectives.
Benefits:
* A highly competitive salary
* Wider Benefits package
Job reference: 16021
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
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