Organization Overview: Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Margin Operations Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Markets Operations Belfast Overview: Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. You can play an important part in transforming and simplifying our operating model. Role Overview: The overall objective of this role is to facilitate the posting, settlement and investigation of client related exceptions across all margin products and legal vehicles. What you'll do: Process transactions in line with Client requests Utilise data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations Resolve payment / settlement issues and exceptions and escalate as needed Participate in the implementation of assigned projects, new products, services and platform upgrades Identify control gaps and work with seniors to formulate new policies to streamline the process Provide informal guidance, and/or on the job training to new team members What we’ll need from you: University degree or equivalent experience preferred Understanding of Margin products and practices Clear and concise written and verbal communication skills Experience participating in strategic change Strong risk management and control mindset Self-reliant, dependable, good problem solver, results oriented Strong awareness of external and internal best practice perspectives Successful candidates will attend a two week Market Operations Training Academy if required. This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role. What we can offer you: This role will provide you with an opportunity to develop an in depth understanding of the full trade lifecycle whilst working with global teams in Citi. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Operations - Transaction Services Job Family: Securities and Derivatives Processing Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the " EEO is the Law " poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting