Area Manager, Warwickshire & Worcestershire (West Midlands) Permanent position, 37 hours per week Competitive salary, company car or car allowance with excellent Colleague benefits About the role Churchill Estates Management are recruiting for an Area Manager based in the West Midlands area to oversee a number of independent retirement housing developments in Warwickshire and Worcestershire. The Area Manager ensures that we deliver a first class, cost effective management service combined with exceptional customer service that exceeds expectations and achieves targeted profitability. The Area Manager will undertake regular visits to sites in their region, maintaining customer relationships with external landlords and Homeowners, whilst supporting and developing a team of Lodge Managers - these are our colleagues on site who co-ordinate day-to-day activities including maintenance, health & safety and events. Duties will include controlling expenditure, producing budgets and accounts for presentation to the Homeowners - the Leaseholders - negotiating with contractors and overseeing performance. The Area Manager supports their team's professional development by carrying out regular performance reviews, leading on recruitment processes and induction of new colleagues, supporting individuals in their understanding of the company values and the required level of service to achieve a consistently high standard. The Area Manager will build internal relationships with our support teams based at our Ringwood Head Office. These teams provide support with varying aspects of the role, including Service Charge accounting, Property Services (Section 20's) and Human Resources. The role is based from home with extensive travel across the region and to the Head Office in Ringwood. The hours of work are 9.00am - 5.30pm, Monday to Thursday and 9.00am - 5.00pm on Fridays. About you Our new Area Manager will demonstrate proven working knowledge of property management and building structures. It is desirable to hold a recognised property management qualification with membership of RICS or IRPM and preferably experience of the leasehold retirement sector. With proven people management experience, ideally of a dispersed team, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in written and spoken English and numeracy. You will be self-motivated, able to handle conflict, problem solve and develop relationships with internal and external stakeholders at all levels. Additionally, you will be extremely well organised, flexible, able to manage several tasks simultaneously and willing to take on new responsibilities. You will demonstrate excellent IT skills with sound knowledge of MS Office applications. To carry out this essential role, you will require a full UK Driving Licence and it would be preferable to be based in Warwickshire or Worcestershire for ease of travel. How you will be rewarded Competitive salary Annual leave entitlement of 25 days, plus Bank Holidays Company car or cash for car allowance BUPA Healthcare Day off for your birthday Company pension contribution Life assurance Professional development Introduction reward schemes Professional memberships reimbursed About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 270 developments nationally. That means we oversee more than 10,000 apartments, providing property services and customer care to over 12,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, apply today We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.