Job Description
About the opportunity
Our Mobile Dispensing Opticians play a key role in providing crucial clinical support in stores for regulated dispensing. You will work closely with a Mobile Optometrist to ensure a seamless journey for the patient from chair to dispense.
Key responsibilities include:
* Role model, lead, and deliver exceptional care, supporting patients and customers to make appropriate choices regarding optical and healthcare products and services.
* Work flexibly across the opticians area according to business needs, continually developing knowledge to provide the best for patients and customers.
* Provide expert knowledge for patients with specialist requirements.
* Deliver complete healthcare solutions for patients and customers, coaching other opticians team members and collaborating with Boots Healthcare teams.
* Supervise the development, education, and training of colleagues and support/mentor students (including Student Dispensing Opticians).
* Comply with the standards of practice and current Boots Opticians clinical policies and standard operating procedures.
* Support the opticians team to deliver an efficient model day and ensure legal and safe business operations.
* Participate in regular store leadership team meetings to maintain high clinical standards and support patient safety.
* Advocate for and introduce customers to digital tools through engaging conversations.
* Travel to stores within the area as required.
About you
To be successful in this role, you will have a high level of professional expertise and be passionate about driving high customer care across multiple stores. Key capabilities include:
* Registered with the General Optical Council (GOC).
* Strong relationship-building skills, working closely with store and area leaders, peers, customers, and external local professionals.
* Exceptionally high clinical standards.
* Leading and delivering our Healthcare Ambition to be the first choice for patients' dispensing needs.
* Commitment to continuous learning and development, completing all continuing education training (CET) as part of GOC requirements.
* Digitally savvy and comfortable with new technology.
Our Benefits
* Competitive salary and pension scheme.
* One of the best staff discounts in the UK.
* Attractive bonus scheme.
* 22 days holiday plus bank holidays with the opportunity to purchase more.
* Flexible benefits to create a personalized package, including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and more.
* Excellent career development opportunities across Boots Opticians, Retail, and Pharmacy.
We offer a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).
Why Boots?
Boots Opticians is one of the leading optical chains in the UK. We’re dedicated to enriching the lives of everyone who walks through our door, including yours. Bring your skills to a business that offers genuine career progression through a diverse range of stores and roles, and expect support and development from day one.
What’s next?
Thank you for visiting our careers page and reading about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as possible. If successful, we will arrange an interview with the hiring manager.
Our Diversity and Inclusion commitment
Diversity and inclusion are at the center of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer various flexible working patterns to support our colleagues in achieving a good work-life balance.
This role is subject to a DBS/PVG check; Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss this matter with us before we make a decision.
Business Area: Opticians
Function: Opticians
Keywords: Optician, Opticians, Optometry, Clinician, Contact Lens, Dispensing Optician, Optician Support, Optical Support, Lenses, DO
Hours per week: 37.5
Shift Pattern: Weekdays and Weekends
Company: Optics
Division: 300 - South
Region: OPT108 - South East England
Store: 3098 - Hove
County: East Sussex
Country: UK
Address: 25 George Street, Hove
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