Customer Service & Admin All-Rounder
Location: Portugal Road, Woking, GU21 5JE
Salary: £26,000 – £28,000 (plus potential bonus after probation)
Hours: Monday – Friday, 8:30am – 4:30pm
Are you a proactive, friendly, and organised individual looking for a varied role where no two days are the same? We’re working with a small, family-run business in Woking that’s on the lookout for a reliable and personable all-rounder to join their close-knit team.
This is a fantastic opportunity for someone who enjoys being at the heart of a business, acting as the first point of contact for customers, and isn’t afraid to roll up their sleeves and get involved across multiple areas.
What you’ll be doing:
* Acting as the main point of contact for incoming enquiries – phone and email
* Delivering outstanding customer service with a warm and professional manner
* Processing customer orders efficiently and accurately
* Handling general admin duties and supporting the wider team as needed
* Managing and updating the CRM system and customer records
* Creating quotes and following up on outstanding quotations
* Supporting the sales admin function – helping the team stay organised and on top of things
* Getting stuck in wherever needed – it’s all part of the team spirit!
Requirements
* Excellent telephone manner and communication skills
* Confident, friendly, a...