Salary: 40,000 - 40,000 GBP per year Requirements:
* A keen interest in technology, IoT, and electrical installation
* Experience in technical support and a client-facing position
* Full right to work in the UK
* A clean driving license and a willingness to travel
Responsibilities:
* Manage field-based call-outs to customers to resolve queries or installation issues
* Provide minor repairs on queries and commission systems
* Support and educate clients on the use of systems
* Conduct product testing and assist with software roll-out support
Technologies:
* IoT
* Support
More:
We are seeking a Technical Support Engineer for a client-facing role that offers progression within our growing business, which is revolutionizing the home energy management industry. You will join a talented team and have the opportunity to develop your career while working with cutting-edge smart energy technology. In this position, you will undergo a training program on our products and will alternate between field and office work. Your role will include managing ticket queries, visiting clients, diagnosing issues, and supporting the team in product testing and software rollouts. If you have an interest in electrics and practical problem-solving, this is the role for you! We promote equal opportunities and encourage applications from all suitable candidates. The advertised salary is a guideline and will depend on your experience and qualifications.