3rd Line Cloud Support Engineer
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Location: Kingston Upon Thames
Salary: up to £70,000
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Are you an experienced cloud support professional looking for your next challenge?
About the company
Our client is a global leader in body-worn video technology, dedicated to enhancing safety, innovation, and progress.
Position Overview
The 3rd line Cloud Support Engineer plays a vital role in managing and supporting cloud deployments, ensuring seamless, secure, and efficient operations. This position involves troubleshooting and resolving complex cloud infrastructure issues, developing automation solutions, and collaborating across teams to enhance system performance.
Responsibilities
* Provide advanced technical support for escalated cloud and application issues.
* Manage and monitor Azure cloud environments, ensuring high availability and performance.
* Develop and maintain automation scripts and tools to enhance efficiency.
* Troubleshoot application functionality, data discrepancies, and cloud infrastructure challenges.
* Implement proactive monitoring solutions, alerts, and dashboards to track system health.
* Work with development and support teams to ensure smooth issue resolution.
* Oversee resource usage, optimise configurations, and ensure cost-effectiveness.
* Participate in an on-call rota to support customers requiring extended service levels.
Candidate Requir...