Hills Ford Malvern are offering a fantastic opportunity for an experienced Parts Supervisor/Customer Service Advisor to join our busy team. Are you currently working within a Parts Department or motor factor and looking for the next challenge in your career? Then read on…
You must be a team player, have good communication skills and be IT literate. You must come from an automotive or similar background and have a good understanding of identifying the correct motor vehicle parts using various PC-based catalogues.
You will be responsible for the smooth running of our parts department, ensuring parts are ordered in a timely manner, parts are pre-picked in advance of jobs arriving, and stock is constantly reviewed and managed to ensure the correct stock profile is maintained.
Time awareness, customer care, and the ability to work under pressure are extremely important, as is a helpful telephone manner. The role also encompasses customer service advisor tasks, assisting our service customers, including but not limited to taking bookings, receiving customers on the day of repair, updating customers of items identified during service, and final invoicing of repair and handover back to the customer.
You will possess a full and valid UK driver's licence.
Working hours are 8am to 6pm Monday to Friday, with Saturday mornings 8.30am to 12.00pm on a rota basis.
Highly competitive salary for the right candidate!
Job Type: Full-time
Pay: £23,000.00-£28,000.00 per year
Additional pay:
* Bonus scheme
* Commission pay
Benefits:
* Company pension
* Employee discount
* Referral programme
* Sick pay
* Store discount
Experience:
* Parts: 2 years (preferred)
Licence/Certification:
* Driver's licence (required)
Work Location: In person
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