Barking, Havering and Redbridge University Hospitals NHS Trust
Are you an experienced, highly motivated administrator looking for a new challenge? The Prehabilitation Service at BHRUT offers multidisciplinary therapy treatment to newly diagnosed cancer patients and is offering you the chance to join our newly established team. This role will support the service in administrative duties, patient bookings, assisting with the input of clinical activity data onto electronic patient records and some secretarial duties. If you are a team player who enjoys a challenge, have drive and enthusiasm, we would be delighted to offer you the opportunity to come and work with us, delivering a high standard of care and enhancing the patients' experience throughout their prehabilitation treatment. This position is for 37.5 hours per week, and you would be expected to work across multiple sites within the Trust.
Main Duties of the Job
1. To provide a comprehensive, efficient and effective clerical/administrative support to the Prehabilitation Team.
2. The post holder will be the first point of contact for other departments, patients and outside agencies.
3. You should have well-developed communication skills with a range of people and be able to provide an initial response to patients and other agencies' queries, concerns and sign-post/direct as appropriate.
About Us
We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.
Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023.
Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.
Job Responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online; however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Amanda Vickers, Recruitment Advisor, on 01708 435000 ext. 5926. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Education/Qualifications
* Educated to G.C.S.E. level or equivalent with English and Maths.
* Courses in Word, Excel and Internet or equivalent qualification.
Skills/Abilities
* Keyboard skills to access information from the hospital database and input data.
* Be able to show own initiative to cope in an unplanned/stressful situation.
* Knowledge of the hospital Careflow/EPR system, e-roster, internet, intranet and e-mails.
Experience/Knowledge
* Evidence of previous experience in clerical/administrative role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name
Barking, Havering and Redbridge University Hospitals NHS Trust
£31,081 to £33,665 a year Per Annum Inclusive
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