2nd Line Support - Contract
* Opportunity for Second Line Engineers with a specialism in decommissioning devices, in the Port Talbot area.
* Intially for 2 Month, extensions possible depending on workload, inside of IR35.
* £140 p/d
* To apply please call 01244 567 930 or email
Who are we?...
We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team.
What will you be doing?...
You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is specifically based around a project involving wiping and decommissioning old devices but the need for onsite support may be needed and the right candidate will be capable to work on their own two feet and not need any assistance getting the work done, there are around 800 devices to work on over the two month period and so being able to manage your own workload is key.
You need to have.
* Great organisational skills.
* Experience of working to a deadline with decommissioning and wiping devices.
* Previous experience of having worked with mixed Hardware, Software issues and fixes.
* Windows tech stack, including/up to 0365.
* Laptop hardware breakfix & good use of Service Now Ticketing System
* To identify, troubleshoot and resolve issues.
* Right to work in UK
* Onsite in Port Talbot, must be able to be onsite (no relocaters)
What it would be nice to have.
* Experience of full PC rebuilds.
* Mac skills
* Great 2nd line Support experience within IT Sector.
KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow