Configure and implement SAP Solution Manager to support application lifecycle management processes
Collaborate with cross-functional teams to gather requirements and enhance solution management capabilities
Monitor system performance and conduct root cause analysis for issues affecting SAP solutions
Develop and maintain documentation for business processes, system configurations, and support procedures
Conduct training sessions for users on Solution Manager functionalities and best practices
Analyze and resolve issues related to SAP Solution Manager for end users and stakeholders
Stay updated on SAP Solution Manager enhancements and ITSM trends to recommend improvements
Support system upgrades and enhancements related to SAP Solution Manager solutions
Ensure data accuracy and integrity in reporting and monitoring tools within Solution Manager
Provide expert guidance on SAP Solution Manager functionalities to optimize overall solution performance
Certifications: SAP Solution Manager certification is preferred