Circa £24,000 Salary (dependant on experience)
Full Time position,
Permanent Contract
Location: Uttoxeter
Monday to Friday 9am to 5pm
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual, we deliver a first-class service and sell their product range across our region to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual is famous for.
An exciting opportunity has now arisen within the Uttoxeter Agency.
About the role:
1. Dealing with customer sales enquiries and providing suitable quotations to clients over the telephone and face to face;
2. Processing mid-term adjustments and inviting renewals;
3. Working as a team to achieve financial targets through selling and servicing of products;
4. Supporting team members in their activities;
5. Proactively establishing customer needs to help them with solutions from our full product range.
About you:
The ideal candidate would have:
1. Excellent people and communication skills;
2. Ability to build relationships over the phone;
3. Hardworking and motivated;
4. Strong attention to detail.
Some previous experience in motor and/or personal insurance is advantageous but not essential due to our training.
Our commitment to you:
NFU Mutual's agency in Uttoxeter believes in supporting our team members to grow and develop. We offer a professional, hardworking yet supportive and friendly environment with a strong team ethos and ethical practices. We offer a comprehensive training package in-house.
* 25 days annual leave plus bank holidays;
* NEST Pension scheme;
* Free parking;
* Career progression;
* Eligible for a Performance Led Bonus scheme.
Previous experience is not necessary as full training will be given.
Please apply in writing with CV and covering letter to: Rosie Rowlinson at rosie_rowlinson@nfumutual.co.uk or call 01889 562 465.
Closing date for all applications: 18 April 2025.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles, you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people, and give customers excellent service with trusted advice and products.
Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.
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