Cliveden House
Cliveden is unique. One of the world's finest luxury 5* hotels, our grand stately home is set in the heart of the Berkshire countryside, surrounded by 376 acres of magnificent formal gardens and parkland and with wonderful panoramic views over the River Thames.
Conference & Banqueting Manager
To manage the Conference and Banqueting operations, take responsibility for allocated areas in Conference & Banqueting and maximise customer satisfaction through following planned requests as described by events Road sheet, anticipating extra guest requests, and responding to special requests positively.
Responsibilities:
1. To be confident and demonstrate high levels of leadership, maturity, and professionalism at all times.
2. To take ownership and follow and complete any instructions given to you by the senior management.
3. To ensure that food & beverage will be served by hotel standards and in the required time according to the event road sheet.
4. To effectively manage your time and productivity whilst at work.
5. To effectively manage the time and productivity of your team whilst at work.
6. To take pride and ensure that appropriate mise-en-place is prepared according to the event road sheet.
7. To be confident in setting up the conference room, as instructed by the events road sheet, thus meeting guests' expectations.
8. To ensure that all conference suites are presentable and in optimal condition.
9. To have pride in achieving and keeping a high standard of personal hygiene and appearance.
10. To attend briefings and departmental meetings.
11. Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
12. To show flexibility and understanding teamwork, whilst carrying out additional tasks as instructed and by reasonable request from the leadership team.
13. All staff should be confident in understanding and executing the company's policies and procedures with respect to privacy, confidentiality, and data protection.
14. Adhere to all policies and procedures as outlined by the hotel.
What's In It For You?
1. Competitive Salary
2. £11,000 estimated annual Tronc (non-contractual)
3. 30 days of annual leave, including bank holidays
4. Private healthcare
5. Year-end Bonus
6. Uniform allowance
7. Regular team gatherings and appreciation events
8. Complimentary team meals
9. Staff accommodation available if required
10. Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
11. Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
12. Discounts on spa treatments and products
13. Special gifts based on length of service
14. Recommend-a-friend bonus scheme.
15. Health cash plan
16. Participation in the cycle-to-work scheme
17. Access to our employee assistance programme
18. Excellent training and career development opportunities
19. …and so much more
If you find the buzz and pace of hospitality exciting and feel comfortable working under pressure, please apply now; we'd love to hear from you!
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