To provide a full ASD secretarial service to the ASD Team which includes typing letters, psychiatric reports, non-clinical correspondence, audio typing, prioritising own workload, the use of email, send faxes and attend to photocopying as and when required. To proactively manage the appointment diary ensuring that all appointments are filled, and practitioners time is fully utilised, flagging gaps in the diary to the ASD Team Lead to ensure all appointments are allocated. To manage families expectations around waiting times and signpost to relevant support services whilst they await assessment. To communicate via the phone with distressed and challenging service users andtheir families to arrange/amend appointments, and to provide families with an up to-date status as to progress on the ASDAT pathway. To communicate via the phone with schools and other professional agencies regarding referrals to the ASDAT pathway, to advise the correct referral process, and to document reports of escalating behavioural issues, sharing these appropriately with the ASD Team Lead. To request additional information from schools to support the ASD assessment as necessary.