Employer: University Hospitals of Derby and Burton NHS Foundation Trust
Employer type: NHS
Site: Royal Derby Hospital
Town: Derby
Salary: £24,071 - £25,674 pro rata pa
Salary period: Yearly
Closing: 21/11/2024 23:59
Interview date: 05/12/2024
Medical Secretary
Band 3
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.
Armed Forces and Disability Confident guaranteed interview scheme.
To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meet the essential criteria set out in the person specification.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities.
Join us and help make a real difference to our Trust.
Here’s more about the role and what we’re looking for;
Job overview
An exciting opportunity has arisen within the Urology Continence team, supporting the Clinical Nurse Specialists with Secretarial support.
This is a varied role and you will provide an efficient secretarial service working alongside other medical secretarial staff, Clinical Nurse Specialists, consultants and the operational team.
You will need to be an enthusiastic and motivated team player with excellent organisation and communication skills, in addition to having the ability to prioritise your own workload effectively.
Main duties of the job
To act as the primary point of contact for patients and medical staff on behalf of the Clinical Nurse Specialists and the wider team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.
* Typing and dispatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards.
* Liaising with patients and health care professionals via phone and email alongside picking up and responding to messages.
* Monitoring and actioning the generic email account, escalating where appropriate.
* Monitoring and actioning patient pathway.
* Fetching and preparing notes for clinic.
* Diary management.
* Minuting team meetings.
* General administrative duties including but limited to; filing, scanning, photocopying, ordering and replenishing stock and stationery.
Closing date of applications: 21st November 2024
Interview date: 05th December 2024
Working for our organisation
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
In return we will offer:
* Development opportunities, both professional and leadership development
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
* Good standard of English O level/GCSE or equivalent
* Demonstrable experience working in admin/secretarial role and understanding of medical terminology
* Understanding of the 18-week RTT process
* Ability to work independently and as part of a team
* NVQ lll in business admin or equivalent knowledge and skills
Planning and Organisational Skills
* Ability to plan and organise own time
* Plan own letters for typing using the Digital Dictate system and other IT systems
* Flexible approach to workload
Physical skills
* Advanced keyboard skills – audio/copy typing
* Speed and accuracy
Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.
Follow us on Twitter @UHDBTrust or find us on Facebook & LinkedIn - UHDBTrust
IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position.
All correspondence relating to your application will be sent to you via our trac.system account. Please ensure that you regularly check your emails; this includes junk/spam, as your security settings may not recognise the sender.
Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.
UKVI is responsible for managing migration. To obtain a visa or entry clearance, you will need to meet certain requirements and demonstrate you have the right to work in the UK via:
* the points-based immigration system
* the EU settlement scheme
* eVisa
During the course of its employment activities, University Hospitals of Derby and Burton NHS Foundation Trust collects, stores and processes personal information about prospective, current and former staff.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Matthew Stoba
Job title: Operational Coordinator
Email address: matthew.stoba@nhs.net
Telephone number: 07471 140663
If you have problems applying, contact
Address: Recruitment Centre
Rehab Block, Level 3
Royal Derby Hospital
Telephone: 01332 788466
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