Employer: University Hospitals of Derby and Burton NHS Foundation Trust
Employer type: NHS
Site: Royal Derby Hospital
Town: Derby
Salary: £24,071 - £25,674 pro rata pa
Salary period: Yearly
Closing: 21/11/2024 23:59
Interview date: 05/12/2024
Medical Secretary
Band 3
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
Job overview
An exciting opportunity has arisen within the Urology Continence team, supporting the Clinical Nurse Specialists with Secretarial support.
This is a varied role and you will provide an efficient secretarial service working alongside other medical secretarial staff, Clinical Nurse Specialists, consultants and the operational team.
You will need to be an enthusiastic and motivated team player with excellent organisation and communication skills, in addition to having the ability to prioritise your own workload effectively.
Main duties of the job
To act as the primary point of contact for patients and medical staff on behalf of the Clinical Nurse Specialists and the wider team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.
* Typing and dispatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards.
* Liaising with patients and health care professionals via phone and email alongside picking up and responding to messages.
* Monitoring and actioning the generic email account, escalating where appropriate.
* Monitoring and actioning patient pathway.
* Fetching and preparing notes for clinic.
* Diary management.
* Minuting team meetings.
* General administrative duties including but not limited to; filing, scanning, photocopying, ordering and replenishing stock and stationery.
Working for our organisation
In return we will offer:
* Development opportunities, both professional and leadership development
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
* Good standard of English O level/GCSE or equivalent
* Demonstrable experience working in an admin/secretarial role and understanding of medical terminology
* Understanding of the 18-week RTT process
* Ability to work independently and as part of a team
* NVQ lll in business admin or equivalent knowledge and skills
Planning and Organisational Skills
* Ability to plan and organise own time
* Plan own letters for typing using the Digital Dictate system and other IT systems
* Flexible approach to workload
Physical skills
* Advanced keyboard skills – audio/copy typing
* Speed and accuracy
IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
All correspondence relating to your application will be sent to you via our trac.system account. Please ensure that you regularly check your emails; this includes junk/spam, as your security settings may not recognise the sender.
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