The post of Senior Library Assistant is a diverse customer services role, dealing with a range of enquiries face to face, by telephone and via our internet chat service – no day is the same as another.
You will assist with ensuring our customers get the books and journals they want when they need them, both physically and electronically. You will also support our remote services, including the online instant chat facility.
You will use your IT skills to assist customers and colleagues, including Cardiff and Vale University Health Board and NHS Wales staff, university academic staff and students, and members of the public.
This post will be primarily based at the Health Library, Heath Park Campus, but you may be required to work at other Cardiff University sites on occasion to support the library service.
The post is part time, 17 hours per week, and fixed term until 28th February 2026 as cover for an existing member of staff on secondment.
Shift Pattern:
Week One
Monday - 09.00 to 17.00
Tuesday - 14.00 to 19.00
Thursday - 14.00 to 19.00
Week Two
Tuesday - 14.00 to 19.00
Thursday – 14.00 to 19.00
Saturday - 10.00 to 17.30
Salary: £24,600 to £25,433 per annum, pro rata for hours worked (Grade 3)
You will be part of a team ensuring that the library services:
• are delivered in a customer friendly and customer focussed way, in line with the Library Service Promise;
• are responsive to the changing needs of University staff, students and those of our partner NHS Health Board/Trusts
• support the University’s teaching, learning and research programmes;
• support the University’s strategy
You will engage and uphold the University Library Service’s values and behaviours. (See additional information).
We offer an excellent renumeration package including 32 days annual leave per year plus 8 bank holidays, pro rata for part-time staff, as well as access to a range of staff discounts and development opportunities through accredited training.
As the biggest university in Wales – and a major employer, with more than 7,000 staff – we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.
We want to employ people with a wide variety of experiences. We welcome applications from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We are particularly seeking applications from candidates who come from backgrounds that are underrepresented at the University, including people from Black, Asian and Minority Ethnic communities.
We are looking for a team player who will work with colleagues to provide a great service to staff and students. You don’t need to have worked for a University before; this is an opportunity to show your potential and start or continue your career at Cardiff University.
Date advert posted: Friday, 15 November 2024
Closing date: Friday, 29 October 2024
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.