You will be required to: Maintain a high standard of accuracy and attention to detail to meet the needs of the role. Process all areas of your work efficiently and effectively. Always have an enquiring mind whilst keeping ahead of any process change / improvements. Treat all aspects of your role with the highest level of confidentiality. Main duties of the role: Ensure all administrative / coding duties are carried out efficiently and effectively whilst always having the patient at the forefront of everything you do, enabling our GPs to always deliver the best patient care. Ensuring new / existing patients' paper & electronic records are summarised / coded accurately and efficiently in line with in-house KPIs, customer SLAs and appropriate SOPs / guidelines. Ensure you understand all aspects of your role and adhere to the teams SOP. Provide cover / overtime for your team during periods of annual leave / sickness.