Role: Catering Assistant
Grade and Salary: Grade 3, £12.00 - £12.43 per hour (£21,901 - £22,214.00 annual) pro-rata
Benefits: 28 days annual leave (pro rata) (including Christmas and Easter off), pension and sick pay provisions, family friendly policies, fantastic staff discounts (including o2, gym membership and travel)
Physical Demands: Bending, standing, walking, lifting, carrying, pushing, pulling
Contract: Full time - 35hrs per week, 5/7, including weekends, and statutory days – monthly rosters subject to change.
Duties and Responsibilities
* Provide and assist with the provision of professional, welcoming, high quality, flexible catering service to students, colleagues and visitors to the University across all areas.
* Preparation and pre service activities prior to the opening of an outlet or the start of an event.
* Operate the outlet tills – including taking payments whether cash, credit, contactless or cashless.
* Fill clean and service vending machines as trained and per procedures.
* Assist with receiving and putting away food deliveries and stock counting.
* Assist as directed with basic food preparation readying outlets for service, producing prepare to order items – both hot and cold, creation and production of salads, sandwiches, coffees and other items as instructed.
* Preparation, safe operation and cleaning of small items of equipment – to include soup kettles, coffee machines, ice machines, blenders, dishwashers, counter top ovens, toasters etc used daily within the outlets.
* Function Waiting/service to table, Bar Service, (with relevant training), and assistance with buffet service when required;
* Follow all laid down processes and procedures relating to food preparation, health, hygiene and welfare, temperature checking and waste management. To work within and to be aware of EH, COSHH and Health and Safety Guidelines.
* Maintain a high standard of personal hygiene, and work in a clean and tidy manner.
* Front and back of house cleaning activities as necessary.
* Any other relevant duties which may be required from time to time or as the service develops and adapts which may be reasonably expected of the post holder.
Essential & Desirable Criteria
Essential
1. Demonstrable ability to speak and understand English in order to follow verbal and written instructions and deal with customer/student queries.
2. Well-developed interpersonal skills.
3. Delivers excellent customer service, with a professional and courteous approach.
4. Ability to work quickly, flexibly and accurately.
5. Good attention to detail.
6. Effective physical ability to carry out the post activities.
Desirable
1. Experience of working within a similar environment.
2. Experience of operating relevant catering and or cleaning equipment.
Where the post holder is in possession of a valid UK Driving License they will be required to register it with the University Insurance services and drive University Vehicles when required to facilitate the provision of services.
How to Apply
Please submit your CV via the Heriot-Watt on-line recruitment.
We welcome and will consider flexible working patterns e.g., part-time working and job share options.
Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.
Heriot-Watt University values diversity across our university community and welcomes applications from all sectors of society, particularly from underrepresented groups.
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