The University of Manchester Facilities Maintenance and Compliance Unit are seeking to appoint a dynamic and experienced Business Support Supervisor to join our team. In this pivotal role, you will support the Business Support Manager ensuring the highest standards of service delivery. We are looking for a candidate that can: Provide administrative support and diary management to the Associate Director of FMC on a range of tasks, organise meetings and liaise with stakeholders on their behalf related to effective management of FMC matters Work closely with Deputy Heads, Managers and Supervisors, ensuring high quality and efficient systems are in place to support the work of the professional, technical and support staff, including internal and external Stakeholders As an ideal candidate you will have:- RFQ Level 4 or equivalent qualifications in and/or demonstrable professional skills and knowledge to the requirements of the post gained through relevant industry experience Experience in managing a small team including performance management and development Ability to use initiative and judgement to resolve operational problems and complete tasks Influencing skills, in relation to advising/guiding reporting staff and other colleagues, gained within a similar ole in a comparable working environment Excellent verbal communication skills Demonstrable knowledge and skills of providing customer service excellence, including sound customer liaison skills, on a similar scope and scale As one of the leading Universities our employees enjoy exclusive access to excellent benefits and schemes including: Generous annual leave allowance, including Christmas/New Year closure. Pension scheme membership to provide benefits for you and your family. Well-being programme with counselling, fitness and leading sports facilities. Learning and development opportunities. Season ticket loans for public transport. Cycle to Work Scheme. Workplace nursery scheme. Staff recognition schemes. Staff discounts on a range of products and services including travel and high street savings. In fact, there are so many benefits available you can see more of them by clicking HERE To find out more about us please visit https://www.manchester.ac.uk/discover/ As an equal opportunities employer we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments will be made on merit. Any CV’s submitted by recruitment agencies will be treated as a gift. Enquiries about the vacancy, shortlisting and interviews: Name: FMC Operational Services Email: FMCOperationalServicesmanchester.ac.uk General enquiries: Email: People.Recruitmentmanchester.ac.uk Technical support: https://jobseekersupport.jobtrain.co.uk/support/home This vacancy will close for applications at midnight on the closing date. Please see the link below for the Further Particulars document which contains the person specification criteria.