Job summary Working Part Time: 20 hours per week The Health Records Clerk are responsible for providing an essential support service in the care of the patient, ensuring the right information is at the right place at the right time. The post holder will be responsible for retrieving case notes, which may be stored in the locationsacross the Trust. Ensuring excellent data quality, collation and organising of information, digitilisation and quality checking case notes in readiness for future outpatient attendances and inpatient admissions. Main duties of the job 1. Work as part of a team within all areas of Health Records and Outpatient Service including the Health Records Library, Maternity Records and Scanning, to ensure that an efficient service is provided at all times.2. Prioritise work load to ensure agreed timescales and key performance indicators are met.3. Responsible for producing a daily print out of relevant admissions lists, pulling lists and clinic lists from the Meditech Computer System.4. Responsible for the collection of case notes for future admissions and outpatient attendances from the Health Records and Maternity Records Library on a daily basis.5. Problem solve to locate missing case notes ensuring that all possible searches have been undertaken. Missing case notes can jeopardise patient care, outpatient and in patient consultations may be cancelled if the case notes are not available.6. Responsible for tracking case notes to relevant other departments using the Case Note Tracking Module of Meditech.7. Due to the physical effort required in handling case notes, ensure that lifting/handling guidelines are followed.8. Responsible for collating all off site casenote requests to ensure that they are requested and pulled twice a week with the Senior Clerk/Supervisor. 9. Use office equipment such as the Computer, Photocopier and Fax Machine.10. Comply with the Trust and Departmental policies and procedures. About us The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations: The Countess of Chester Hospital: providing 438 general and acute beds Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000. The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances. Date posted 04 April 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year pa pro rata Contract Permanent Working pattern Part-time Reference number 210-2025-216 Job locations Countess of Chester Hospital Liverpool Road Chester CH2 1UL Job description Job responsibilities See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. Job description Job responsibilities See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. Person Specification Qualification Essential A Minimum of 3 GCSE's or equivalent Computer Literate Desirable ECDL Basic Level CTC (IHRIM) Knowledge and Experience Essential Previous Clerical Experience Previous Customer Service Experience Desirable Previous NHS Clerical Experience Person Specification Qualification Essential A Minimum of 3 GCSE's or equivalent Computer Literate Desirable ECDL Basic Level CTC (IHRIM) Knowledge and Experience Essential Previous Clerical Experience Previous Customer Service Experience Desirable Previous NHS Clerical Experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Countess of Chester Hospital NHS Foundation Trust Address Countess of Chester Hospital Liverpool Road Chester CH2 1UL Employer's website https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)