We are looking for a highly professional Head Housekeeper to join our Housekeeping team for the very exciting opening of The Alfriston located in East Sussex, which dates back to the 14th century and is the fourth property in the growing Signet Collection.
The newly refurbished Hotel has 38 beautifully redesigned bedrooms and suites, a stunning function room, The 1554 Brasserie, offering views over the front lawn towards the sea and revamped herb and vegetable plots across the hotel gardens. The hotel bar offers more casual dining for guests both in and outdoors, while the Orangery serves breakfast and afternoon tea with views over the rear gardens and the Signet spa includes a steam room, sauna, outdoor swimming pool and three treatment rooms.
We can offer you:
* An amazing opportunity of joining and being part of a very exciting adventure.
* An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
* Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
* Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
* Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
* 28 days’ holiday + birthday off (including Bank Holidays).
* Team recognition programme to celebrate your achievements.
* Referral bonus scheme for recommending top talent - earn up to £1000.
* Flexible scheduling without split shifts.
* Complimentary team meals on shift.
* Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more.
* Industry supplier trips and visits, as well as access to masterclasses and workshops.
* Flexibility to move across our Group, as you develop with us.
* Access to apprenticeships and accredited qualifications up to Level 3.
You will:
* Manage and take overall responsibility for an efficient and effective housekeeping and laundry operation within the Hotel.
* Manage, motivate and train team members through inspirational leadership.
* Check and monitor the completion of all housekeeping shift duties.
* Ensure that all guest accommodation and public areas are maintained to the highest possible standard of cleanliness and presentation by the housekeeping team.
* Deliver the highest standards of customer service at all times. Deal with any issues quickly and efficiently to the satisfaction of guests.
* Attend and actively participate in regular management meetings.
* Liaise with suppliers of linen, cleaning materials and guest supplies.
* Control supply costs, as well as laundry and wages.
* Manage team rotas.
* Ensure that all company rules and regulations relating to Health and Safety are followed.
At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.
So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!