Job Description
Benefits of being a Customer Service Sales Advisor
* A competitive OTE of £26,500 to match your expertise
* Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals
* Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel
* A furry friend perk – a subscription to Tails.com for your beloved canine companion
* Wellbeing support through free access to services that enhance your mental and physical health
* Comprehensive dental plan and priority access to a private GP
***** Concentrix was named as a Top Company For Career Growth******
Responsibilities of the Customer Service Sales Advisor
* Receiving inbound calls with our customers and establishing their needs and building rapport
* Achieving and exceeding sales, productivity and customer satisfaction targets
* Maintaining and proactively improving sales skills, product knowledge, competitor knowledge and offer management
* Developing relationships with customers and encouraging referrals
* Ensuring accurate information, quotes and pricing information to customers
* Upselling and cross-selling products and services in order to maximise opportunity to retain
* Following all appropriate FSA regulations
To be a Sales Advisor you'll need:
* Exceptional customer call handling skills
* Exceptional customer call handling skills
* Track record of delivering results and exceeding stretching targets
* Proven sales ability and experience of challenging sales environment
* Computer literate