Credit Control Administrator / £25,500 / Liverpool City Centre / Hybrid / AAT Study Support Adaptable Recruitment are working with a growing and reputable business in Liverpool City Centre who are looking for a Credit Control Administrator to join their team Package: Salary £24,000 - £25,500 AAT Study Support 25 days annual leave bank holidays (increases with service) Healthcare cash plan Life Assurance Discretionary bonus scheme Access to EAP Job Duties: Monitor and maintain aged debt levels, taking proactive steps to address overdue accounts and ensure smooth cash allocation processes. Coordinate closely with internal teams to implement changes, including pricing adjustments and modifications. Provide quick and accurate responses to customer inquiries via phone and email, prioritising customer satisfaction. Investigate and resolve complaints effectively, liaising with all relevant stakeholders to achieve satisfactory outcomes. Oversee claims and arrears processes, ensuring compliance with established service-level agreements. Contribute to financial operations by assisting with accounts payable, new business checks, and other administrative tasks. Support the team by handling additional duties as assigned, helping achieve broader business goals. Identify opportunities for process improvements and suggest solutions to enhance team efficiency. Build and maintain positive relationships with both internal departments and external partners. Who will I report into? This role will report directly into the Finance Manager When will interviews be taking place? Interview will be happening ASAP Ideal experience? Credit Control and billing experience desirable AAT qualification or working towards desirable Excellent communication and time management skills A 'can do' attitude Please apply by clicking apply now and uploading your CV ASAP. For more details contact Nichola Watson ADZN1_UKTJ