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Area Support Manager - Shropshire, Cheshire and Wrexham
Home based with extensive travel.
Term: 6 months Fixed Term Contract
Here at IVC Evidensia, we are continuing to grow our business and invest significantly in the infrastructure that underpins our local teams. We are looking for an Area Support Manager to work together with our Area Director in the West of England.
Key Responsibilities
1. Develop close working relationships with practice leaders and be the 'go to' person for troubleshooting within the area.
2. Maintain regular contact and build relationships with practices to ensure teams feel supported and part of the wider IVC Evidensia network.
3. Support the integration of acquisitions into the area, including onboarding staff.
4. Work with Area Director to identify better ways of working that improve team wellbeing and create efficiencies that bolster the client experience.
5. Organise area meetings, prepare and distribute agendas, meeting materials & minutes, and ensure action points have been followed and completed.
6. Support practices' utilisation of dashboards and reporting suites based on financial and non-financial performance, identify trends, areas of underperformance, and opportunities for growth.
7. Provide support to underperforming sites, help Area Director identify needs and initiate business plan changes.
8. Ensure all practices are following the leadership and performance frameworks that are put forward.
9. General administration support for the area including financial admin, HR/Recruitment support, performance management, and H&S audits.
Core Hours
Working up to 40 hours per week across 5 days (Monday-Friday). This is a home-based role with extensive travel.
About Us
IVC has grown to become the UK's largest veterinary group. Our spirit of supporting local leadership and clinical freedom requires us to provide multi-faceted support which optimises practice performance and effectiveness. This is a new role that will provide the leadership and coaching that IVC needs to take our business to the next phase of growth.
Applicant Requirements
You will have at least 2 years of coaching and mentoring experience, with proven mentoring skills alongside the capability to motivate, support, and inspire leaders and senior colleagues to embrace change. Ability to understand key financial KPIs and implement tactical responses to bolster performance. Strong people skills including bringing together diverse teams across multiple sites, an influencer who can collaborate with others whilst not afraid to challenge the status quo. A broad healthcare knowledge would be beneficial but not essential. Must hold a full and valid driving license.
Work-Life Balance
6.8 weeks annual leave, your birthday as a paid day off.
Wellbeing
Private medical insurance, enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay, cycle to work scheme, initiatives focused on employee wellbeing, non-accidental injury support.
Development
Learning and development opportunities via the IVC Evidensia Academy.
Additional Benefits
Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers, pension - 5% Employee/3% Employer, discounted staff pet care, car allowance of £475 per month or a company car.
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