At Jensen Hughes, we lead with our Purpose + Principles and value our people. Across our global partnership of experts, clients, and communities, we are recognized worldwide for our leadership in fire protection engineering, a legacy of responsibility we have advanced with pride since 1939. Today, our expertise extends broadly across closely related risk management fields — from accessibility consulting, risk and hazard analysis, process safety and forensic investigations to security risk consulting, emergency management and digital innovation. As we champion best practices, set industry standards and support communities with innovative solutions, we are making the world a better place.
We believe that creating and sustaining a culture of trust, integrity and professional growth fundamentally includes a sustained commitment to Diversity, Equity, and Inclusion.
At Jensen Hughes, diversity is ingrained in our culture -- we accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, or socioeconomic background. Our differences and uniqueness are celebrated and reflected in our wide range of Global Employee Networks.
Job Overview
Jensen Hughes is seeking an experienced and proactive Collections Specialist to be a vital part of our Project Finance Department. This role is ideal for a driven, career-oriented professional who can effectively manage deadlines, continuously seek process improvements, and work efficiently in a dynamic environment. The Collections Specialist will focus on reducing Days Sales Outstanding (DSO) for the UK & Ireland region and collaborate closely with Clients, Project Managers, and Project Financial Accountants to resolve outstanding accounts receivable (AR) issues. This role offers flexibility, with remote options available across the United Kingdom.
Key Responsibilities:
* Reduce aged accounts receivables and lower DSO within an assigned portfolio.
* Execute daily business-to-business collection outreach efforts.
* Engage with clients across various industries to secure payments.
* Maintain detailed records of outreach actions, outcomes, and follow-up steps.
* Collaborate with the billing team and Financial Analysts to resolve issues and expedite payments.
* Escalate collections issues to leadership when necessary.
* Strategize, implement, execute and communicate plan to achieve desired outcomes.
* Identify, document, and implement best practices and process improvements.
Qualifications:
* 3-5 years of relevant experience in billing, collections, or related fields.
* Background in professional services industry or project based firm (preferred).
* Familiarity with large ERP or accounting software (preferred).
* Candidate has proven ability to communicate with internal and external stakeholders clearly and respectfully.
* Strong ability to multitask, handle pressure, and thrive in a fast-paced environment.
* Excellent attention to detail and focus on transactional accuracy.
* Strong sense of urgency with the ability to prioritize competing deadlines independently.
* Self-motivated and capable of working both independently and as part of a team.
* Proficiency in MS Office.
Join us to make an impact as a key player in our Project Finance team, driving positive outcomes and supporting business growth through excellent collections management!
Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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