Simplicity Group specialise in fully managed innovative technology solutions across a range of products, including Phone Systems, Vehicle CCTV & Vehicle Telematics. With HQ in Belfast, we currently employ over 50 staff across the UK and Ireland. Simplicity Group holds various high-level partnerships with our technology enablers, giving us & our customers access to the latest R&D, so we are constantly ahead of the competition.
Simplicity Group offers an extremely strong culture, with teamwork being at the forefront of our company principles along with staff development, with many members of the team developing with the company over a sustained period.
Project Location(s): Belfast
* Company: Simplicity Group Limited
* Job Title: Sales Development Representative
* Type: Full-Time
* Reporting to: Sales Director
* Working Hours: Mon-Fri 08:30-17:00
As a Sales Development Representative (SDR), your primary focus will be on lead generation and prospecting. You will play a crucial role in identifying potential customers, initiating contact, and nurturing relationships to drive qualified opportunities for the sales team. The ideal candidate for this position possesses exceptional communication skills, a proactive attitude, and a keen understanding of the fleet market.
Core Responsibilities
* Lead Generation: Conduct research to identify potential customers and companies that may benefit from our fleet solutions such as vehicle CCTV and Telematics solutions.
* Utilise company platforms such as LinkedIn/Salesforce to build a comprehensive list of prospects.
* Prospecting: Reach out to potential customers via phone, email, social media, and other communication channels to introduce our solutions and generate interest in our products and services.
* Qualification: Engage with prospects to understand their business needs, challenges, and pain points.
* Appointment Setting: Collaborate with the sales team to schedule meetings, demos, and appointments for them to further engage with qualified prospects.
* Relationship Building: Develop and maintain relationships with prospects over time, providing valuable insights and information to nurture their interest and keep them engaged with our offerings.
* Data Management: Keep accurate records of all interactions and prospecting activities in the Salesforce CRM system. Ensure data hygiene and integrity to facilitate efficient lead management.
* Market Research: Stay up-to-date with industry trends, competitors, and customer needs to effectively position our CCTV and Telematics services and maintain a competitive advantage.
* Collaborative Approach: Work closely with the sales and marketing teams to align efforts, share insights, and optimise lead generation strategies.
* Performance Metrics: Achieve and exceed key performance indicators (KPIs) such as the number of qualified leads generated, conversion rates, and opportunities created.
* Continuous Learning: Stay informed about our CCTV and Telematics offerings, updates, and improvements.
Experience needed:
* Proven experience as a Sales Development Representative or in a similar role, with a track record of successful lead generation and qualification.
* Strong understanding of the vehicle industry, particularly vehicle CCTV and Telematics, and the ability to articulate the value of our products to potential customers.
* Proficiency in using CRM software and other sales tools to manage leads and track progress.
* Excellent communication skills, both written and verbal, with the ability to engage prospects through various channels effectively.
* Organisational skills and attention to detail to manage and prioritize multiple prospects and tasks simultaneously.
* Persistent, results-driven, and self-motivated with a proactive approach to lead generation and problem-solving.
* Collaborative team player who can work closely with sales, marketing, and other stakeholders to achieve common goals.
* Adaptability and the ability to thrive in a fast-paced, dynamic environment.
The Simplicity Group was awarded ‘Customer Service Company of The Year’.
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