Continuing Professional Development (CPD) Business Manager
As CPD Business Manager, you will have responsibility for liaising with key stakeholders internally about processes for applying for Continuing Professional Development funding, ensuring excellent customer service, working jointly within the wider Learning and Development team. This will involve managing a busy inbox, preparing for bi-monthly study leave panels and maintaining excellent records on our Learning Management system. The post holder will also be responsible for the procurement of a large volume of training courses and programmes which will involve working with our internal procurement and accounts payable teams and liaising with staff and Higher Education or training institutions.
The successful postholder will need to be highly proficient in MS Excel and using databases and demonstrate an aptitude for budget management and financial reconciliation. Managing multiple complex queries and producing reports is also a key requirement. You will work in a friendly, supportive environment and have opportunities to learn and grow your skills and work on new projects in learning and development. You will be supported by the Professional Education Lead and work with a study leave co-ordinator, with further support from HR and L&D team.
We work in a hybrid way balancing home and office working and support part time and flexible working to help you maintain your work life balance. For this role we welcome applicants looking to work either full time, 4 days or 3 days a week.
Main duties of the job
1. The post holder will build positive relationships with all stakeholders involved in professional education and development including but not limited to RM School, clinical leads, practice educators, subject specialists, and external partners.
2. The successful post holder will provide a high quality specialised strategic, operational and business focussed service to the learning and development team leading on budget management, supplier requisition and specialist project work as and when required.
3. The postholder will have delegated authority for CPD budgets exceeding £500,000.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job responsibilities
1. Liaise with internal and external organisations to arrange courses and payments and ensure that all contractual agreements remain relevant and current.
2. Manage and maintain all finance and database systems relevant to role including the CPD workflow, SBS, expenses etc.
3. Oversee the review of relevant L&D policies such as the Continuing Professional Education Funding policy, ensuring they are relevant, in line with national policy and legislation and ensuring that the relevant leads complete the review and updates in a timely manner.
4. Undertake delegated project work as required, including research and preparation of project plans and implementation.
5. Undertake effective change management of systems and processes ensuring adequate communication.
6. Authorised signatory of up to £10,000.
Person Specification
Education/Qualifications
* Educated to Degree level including English & Maths at Grade C or equivalent, or equivalent experience in a relevant field.
* Competent in the use of Microsoft Office applications.
* Relevant Learning and Development qualification.
Experience
* Working with financial data and spreadsheets.
* Working with internal customers and stakeholders.
* Developing and improving processes and procedures.
* Working with Databases.
* Managing external suppliers.
* Experience writing reports.
* Experience working in Learning and Development.
* Experience defining and developing digital workflows.
* Experience in high volume purchasing of goods / services.
Skills Abilities/knowledge
* Good written, spoken and listening skills.
* Ability to manage and report on a budget.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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