Job Type: Fulltime, Permanent
En Route International operates globally as part of dnata, one of the world’s largest combined airline service providers. With offices in the UK, USA, Australia and UAE, En Route supplies premium baked goods, meals, snacks and cheese to the travel industry. As Technical Coordinator you will be supporting the food technologists by assisting with the sourcing, evaluating and ensuring the food safety compliance of products supplied to customers. You will ensure that suppliers meet regulatory and customer specific requirements, by coordinating audits and keeping relevant supplier documentation up to date. You will also ensure that along with the relevant category or regional technologist, that specifications are kept up to date and accurate, labels and artwork are technically compliant, NCR complaints are managed effectively and allocated to the relevant technologist, recorded, and responded to in a timely manner. You will ensure that the supplier and product databases are kept up to date and will be a key member of the project team, supporting with the required documentation and administration for each project. You will report into the Senior Food Technologist and be working closely with procurement, NPD and operations/sales co-ordinators across all global offices.
Collaborate effectively with category and regional food technologists to support the sourcing of safe and high-quality food and beverage products.
This will include ensuring that all Technical Specifications for all global regions (UK/EU/US/Asia Pacific), are kept up to date whilst considering each regional requirement specifically with regards to food safety, labelling, nutritional and food allergen legislation.
Process NCR reports from customers, working with the relevant food technologist to investigate thoroughly and ensuring that corrective and preventative actions are recorded, filing them appropriately.
Work closely with internal departments (Supply Chain, Procurement and Design) to ensure project work is delivered within the timelines agreed at all stages of the product life cycle.
Organising samples for laboratory testing
Monitor industry trends, regulatory changes and industry guidance to ensure the business remains compliant and competitive
Coordinate and assist with food safety training programmes
Monitoring the supplier risk assessment and approval programme, ensuring all audits and documentation & certification is filed accordingly and kept up to date.
To undertake any other duties, which may from time to time be assigned, this can include travelling to supplier sites as required.
This job description is not intended to be either prescriptive or exhaustive, but it is issued as a general framework at the time of writing.
Qualifications and training
~ A degree in food science/technology or a related science.
Previous experience of working in the travel sector in a quality/technical role of a food manufacturer or flight caterer.
Basic knowledge of EU/UK food safety regulations. Proficient IT and report writing skills
Personal Qualities
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