Business Support Services Administrator Ipswich and Bury St Edmunds Who are we? Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK. We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work®. This is a global benchmark that recognises employers who create an outstanding employee experience. Role overview We are looking for a new, detail-orientated Business Support Services Administrator to join our Suffolk site. This will be worked as 40 hours over 5 days per week, including weekends on a rota basis. In this role, you will be responsible for supporting the BSS management team in maintaining stock levels, assisting with administrative tasks, telephone calls, maintenance requests from the team, and ensuring smooth business operations. You will monitor and manage stock levels of facilities supplies and equipment, and assist in the procurement process, including placing orders and tracking deliveries for non-clinical stock. You will undertake various tasks, including maintaining accurate records of stock inventory and supplies, responding to internal enquiries regarding stock availability and facilities support, help to organise and coordinate office events and meetings, and collaborate with other departments to ensure that business operations run efficiently. Additional tasks will include supporting the facilities management team with the scheduling an coordinating o maintenance activities, and assisting the team with general administrative duties, including filing, data entry, and report generation. What skills and experience do I need? Strong communication and interpersonal skills The ability to manage and prioritise multiple tasks effectively Have a problem-solving mindset, with a focus on continuous improvement Great attention to detail and a commitment to high-quality standards Strong organisational skills GCSE Maths and English; relevant degree or course is a plus Proficient in Microsoft Office Suite (Word, Excel, Outlook) Excellent communication skills, both verbal and written What we’re offering A salary of £24,500.00 (FTE), rising to £25,500.00 upon successful completion of probation 25 days annual leave plus bank holidays An extra day of birthday leave A company pension scheme A discretionary bonus scheme, paid on a quarterly basis Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme Cycle-to-work scheme Death in service cover of 3 x salary Monthly all-stop days, with team building and educational sessions included An environment where your learning and development is supported through a range of various learning tools and courses Working with a friendly multi-disciplinary team passionate about improving the lives of our patients Company-funded staff events Fully stocked on-site pantries filled with delicious food and drinks Excellent transport links A bright, spacious and modern working environment, built to the highest standards Please note: we are not able to offer sponsorship for candidates to work in the UK at this time. If you would like an informal chat about the opportunity or to request a job description, please contact suffolk.hrnewmedica.co.uk Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics. Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.