Social network you want to login/join with:
Housing Officer
Location: Doncaster, Yorkshire
Type: Temporary, Full Time - Hybrid
We are seeking a dedicated and skilled Housing Officer to join a team based in Doncaster on a full-time temporary ongoing basis. This role offers hybrid working. The Housing Officer will be responsible for providing a high-quality housing management service to local residents and supporting people to sustain their homes and quality of life. You will be the principal point of contact for a local area, estate, or patch of residents, ensuring the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation and experience working closely with members of the public.
Requirements
1. Previous experience working in a similar role, as a Housing Officer, is essential.
2. Knowledge of housing legislation, policies, and procedures.
3. Experience dealing with complex casework both in person and in writing.
4. Experience providing good tenancy, housing, and leasehold advice, with knowledge of best practices and compliance procedures.
5. Excellent communication skills, both verbal and written, with the ability to communicate complex information clearly and accessibly.
6. Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines.
7. Provide high-quality housing management services related to tenancy and leasehold management within the local social housing stock.
8. Offer advice on safeguarding and health and well-being across issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills, and promoting personal independence.
9. Profile tenants at risk of failing tenancies, develop support plans with clear outcomes, and conduct regular reviews to support home retention.
10. Maintain an effective schedule of visits and inspections, identifying requirements across the local area.
11. Develop working relationships with colleagues and key partners, including statutory services, local landlords, and other housing organizations.
12. Manage nuisance and anti-social behavior casework.
13. Maintain records by accurately documenting all casework in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are followed.
#J-18808-Ljbffr