Workshop Controller - Leading Brand - Romford Area Salary: £36,000 Basic Salary Bonus (£42,000) Working Hours: Monday to Friday Weekends OFF Our client, a leading car dealership in Romford, is seeking a dedicated and experienced Workshop Controller to join their dynamic team. Known for their commitment to quality and customer satisfaction, this dealership provides a supportive environment where you can grow your career. As a Workshop Controller, you will play a pivotal role in managing the workshop's operations, ensuring everything runs smoothly while delivering an exceptional service to customers. Key Responsibilities: Oversee the daily operation of the workshop, ensuring efficient workflow and productivity. Manage and prioritise jobs in the workshop to meet customer expectations and deadlines. Ensure all work is carried out to the highest standards and in compliance with industry regulations. Act as the primary point of communication between technicians and service advisors. Monitor and manage inventory levels for parts and tools required for repairs. Provide leadership and support to a team of technicians, fostering a collaborative atmosphere. Conduct performance evaluations and provide coaching to improve team efficiency. Regularly report on workshop performance metrics and implement improvements as necessary. Skills & Experience Required: Proven experience as a Workshop Controller or in a similar management role within a car dealership environment. Strong understanding of workshop operations and a passion for delivering outstanding customer service. Excellent leadership and team management skills. Proficient in using workshop management software and Microsoft Office Suite. Ability to work under pressure and meet tight deadlines. Good problem-solving skills and attention to detail. Effective communication skills, both verbal and written. Full vacancy details for this Workshop Controller role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts