At Connect it Utility Services, we’re passionate about delivering exceptional multi-utility solutions to our clients. Based in Hedge End, Southampton, we specialise in providing reliable, innovative, and efficient services across the industry and we pride ourselves on fostering a collaborative and inclusive environment where our team members can thrive and make a real impact.
Responsibilities
1. Administrative Support:
o Manage daily office operations including answering phones and responding to emails.
o Organise and manage online files, records, and documentation related to utility projects.
o Maintain positive relationships with clients, subcontractors, and suppliers through clear communication and efficient handling of administrative duties.
2. Project Coordination:
o Assist with preparing estimates for utility construction projects, including gathering data, performing research, and completing relevant application forms to the DNOs (Distribution Network Operators).
o Work closely with Multi-Utility Estimators by completing land searches and creating precise location boundaries.
o Calculate load required for residential & commercial developments in order to complete applications to the IDNO’s for Asset Values.
o Support the development of proposals by completing accurate tender designs, through the use of Adobe / Nitro Pro.
o Track project timelines and milestones through our soft CRM system Salesforce ensuring that schedules are adhered to.
Qualifications
Qualifications and experience:
1. Minimum 2+ years of administrative experience is required. Administration in Construction, utilities, or a related field is preferred.
2. University degree preferred but not required, relevant skills and experience will be considered.
3. Knowledge of Salesforce CRM system is advantageous.
Additional:
1. Attention to detail and ability to manage multiple tasks simultaneously.
2. Ability to work independently and within a team environment.
3. Time management & strong organisational skills.
4. Excellent written and verbal communication abilities.
5. Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).
6. Strong problem-solving skills with the ability to foresee and address potential challenges.
7. Strong interpersonal skills, with the ability to interact professionally with clients and co-workers.
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