Service Coordinator | Construction Equipment
SMT GB
Stirling, United Kingdom of Great Britain and Northern Ireland
Ref#: 146451
Based at our client's busy Stirling depot
Monday to Friday 8am–5pm | 40 hours per week, Saturday mornings (8am–12pm) on a rota
Keep Operations Moving & Customers Happy
Are you a natural problem-solver with a knack for organisation and a background in the construction equipment industry? We’re looking for a Service Coordinator to take charge of planning, scheduling, and keeping things running like a well-oiled machine.
This is your chance to play a key role in ensuring customers receive top-tier support—fast, efficient, and with a smile.
What You’ll Be Doing:
1. Be the first point of contact for incoming service calls
2. Schedule and coordinate Field Service Engineers, parts, and resources
3. Manage the end-to-end process of service and repair activities
4. Open and close service jobs, create purchase orders and invoices
5. Inspect equipment across the workshop, yard, and wash bay
6. Assist with team meetings, toolbox talks, and support training
7. Step in for the Service Delivery Manager when needed
What You’ll Bring:
1. Experience in a similar coordination role within the construction equipment industry
2. A strong grasp of servicing and repair terminology
3. Ability to read and understand technical parts catalogues
4. First-class communication skills and a professional phone manner
5. Solid IT skills and the ability to multitask in a fast-paced environment
6. A proactive mindset and confidence working independently
Benefits:
1. 25 Days Holiday + Bank Holidays
2. Cycle to Work Scheme
3. Life Assurance – 4x Salary
4. YuLife App – Wellness rewards & discounts
5. Health & Wellbeing Support – Physical, financial, and mental
6. 24/7 Doctor Access, HealthShield Cashplan, EAP
Want to learn more first? Call us on 01952 281908 – we’d love to chat.
Be part of a team where your coordination skills keep the wheels turning and customers coming back. Let’s make it happen!
ResourceBank Recruitment Ltd RBR House, Hawksworth Road, Central Park, Telford, Shropshire TF29TU
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