Centre Manager - Bromley, London Role : Centre Manager Location: The Pavilion Leisure Centre, Kentish Way, Bromley BR1 3EF Salary: £36,575.00 - £41,800.00 p.a. Plus Benefits Job Type : 40 hours per week, Permanent Closing date: 16th November 2024 KEY DUTIES To be responsible and accountable for the overall management and operations of the Centre To plan, support and be accountable for the delivery of the range of services/functions, ensuring that they all deliver against the business objectives and meet customer needs and expectations Ensure full compliance with all contractual responsibilities whilst maintaining quality service by establishing and enforcing company standards Prepare business, marketing and service plans, operational manuals, research projects, feasibility studies, policies and management information as required To undertake or commission/capital project work on any aspect of the site To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the sites specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management To meet targets by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections and ensure future growth and executing the business strategy to deliver long term objectives To be accountable for meeting budgets and exceeding revenue target To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team Ensure an enjoyable experience for all customers visiting the Centre. Develop, maintain and evolve good relations with existing Clients and stakeholders To provide excellent leadership and management to help all staff perform at their best, through effective communication, motivation, engagement and development opportunities to achieve high performance KNOWLEDGE Knowledge of business and management principles, practices and strategic planning A sound working knowledge of current facility management, best practice and statuary compliance and their practical application within leisure, health and fitness and family attractions An in depth understanding of sales and marketing planning EXPERIENCE Proven management experience in a multi-facility leisure and/or golf facility environment Proven experience of implementing sales and marketing strategies Experience of managing multi-disciplinary teams, either directly or through contracts/franchises Proven experience of supporting the organisations business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets QUALIFICATIONS The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management SPECIAL REQUIREMENTS Highly motivated self-starter with resilience and determination and the ability to see jobs through to completion Evidence of a personal commitment to continuing professional development Whenever possible maintain flexible operating hours, adapting to unforeseen circumstances to suit the situation BENEFITS In return you get to work for a great company with like-minded people with a competitive salary and benefits package including: Free access to Mytime Leisure & Golf for you and one other. 32 days annual leave (including bank holidays) 20% off food and beverage and free hot drinks. NEST pension. Exceptional achievement award scheme. Employee discount & salary sacrifice schemes. All offers of employment are conditional upon you signing the contract of employment and: Satisfactory health clearance; Two satisfactory references; Proof of attainment of qualifications; Evidence of your right to work in the United Kingdom; and Satisfactory Disclosure and Barring Service (DBS) check if needed for the role Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.