Job summary An exciting opportunity has become available for an experienced Vehicle Technician to join our well established team at our Coventry Workshop. The role of the Emergency Vehicle Engineer is to ensure all Trust vehicles (Petrol/Diesel/Hybrid and EV) both owned and leased, are serviced, repaired, and maintained to trusts procedures and industry standards. The post incorporates the skilled service and repair of specialist ambulance equipment. The successful applicant must hold a fully recognised apprenticeship e.g. Motor Vehicle Maintenance and Repair or equivalent experience along with NVQ or C&G level 3 qualifications. A full UK driving licence is essential for this post along with having full category C1 entitlement. Main duties of the job West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed. Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients. We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at recruitmentwmas.nhs.uk if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process. The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers. About us If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. The cost of £55.76 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service. We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method. We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues. Date posted 03 March 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Plus a R&R premium & unsocial hours Contract Permanent Working pattern Full-time Reference number C9217-288-24-25 Job locations Coventry HUB Ibstock Road Coventry CV6 6JR Job description Job responsibilities To provide high standard vehicle servicing and repairs to vehicles, specialist ambulance equipment, both owned & leased, operated by the Trust. Ensuring that all repairs meet trust policy. Pre inspect vehicles for M.O.T and rectify any defects. Carry out minor accident repairs. All work to be completed within a timely and cost effective manner. Plan and prioritise daily workloads, to ensure maximum vehicle availability. Carry out scheduled and unplanned maintenance (due to vehicle breakdowns and defects). Working alone or as part of a team to meet time pressure deadlines. Emergency Vehicle Engineers are expected to communicate the necessary required parts for completion of a cost effective and prompt repair. Communication, via the line manager, stores persons or external parts suppliers. Authorised to approve and raise purchase orders up to £350.00p. Responsible for the re-ordering of spares, stock and the upkeep of stock records using the Fleet Department Fleetwave computer software system. To accept delivery of any parts and sign for invoices and delivery in the event that there is no Line Manager or Parts Personnel on site to sign for the goods. Regularly update and complete all necessary documentation relating to each job carried out. Accurately producing vehicle records of maintenance on the fleet management system. Producing job cards, entering hours worked, parts used and closing job cards in accordance with workshop procedures. This work is completed primarily using Fleetwave on desktop or Ipad trust devices. Effective communication to maintain professional, effective working relationships with colleagues, all trust staff and external agencies. Ability to communicate technical terminology to both skilled and non-skilled persons. The role requires negotiation and persuasive skills in order to provide guidance to Ambulance personnel who may be carrying out daily vehicle checks or have questions relating to vehicle defects and safety. Maintain a high level of communication with warranty companies, externally contracted garages and body shops abiding by the Trusts policies, using email, telephone or face to face interactions. Responsible for maintaining compliance of safe working practices within the workshop environment. Including Health and Safety, Fire Regulations, COSHH and current EV regulations. Reporting any concerns, near misses and breaches of regulations to the Area Workshop Manager, Chargehand or the trusts Incident Reporting system. Ensure correct disposal of environmentally hazardous waste, in line with current legislation. Risk of exposure to chemicals, fumes and other particles, and working in confined spaces. Must be able to diagnose and assess a range of different vehicles with varying degrees of complexity due to design. The role requires the use of specialist electronic diagnostic equipment and diagnostic software used frequently to identify complex faults within specialist ambulance vehicles and equipment. The job is often mentally demanding due to technical problem solving and requires a high degree of concentration to undertake proficient repairs. Due to the complexity of modern vehicle systems and associated complex technical data, along with the integration of specialist vehicle equipment. A high level of dexterity and accuracy will be required to diagnose and repair systems using specialist tools, with the addition of, at times, confined access. Precision work may include use of soldering irons, fine screw drivers, multimeters and borescopes. Use professional knowledge and judgement to fault diagnose and recommend the most appropriate outcome. The ability to work without supervision and make decisions regarding vehicles or equipment is essential. Engineers will autonomously remove defective vehicles and equipment, rectify faults and return them to operational service. Recognise that recurring faults on vehicles need to be highlighted and linked with research and development initiatives collated by the fleet support engineer. Undertake bespoke fabrication work to specialist vehicles, parts and equipment that is no longer available and their associated fittings. With the use of welding and various chemical and mechanical processes. Undertake modifications to vehicles and ambulance specialist equipment as and when required. Must be fully conversant with the operation and use of the following equipment and machinery, includes: MIG Welder, Cutting and Grinding Equipment, Tyre Machine and Balancer, Four and Two Poster Lifts, Vehicle Parts Press, Non-flame Induction Heating Torch, Air Conditioning, Axle Stands, Pneumatic and Electric Tools and Electrical Diagnostic Equipment and Computer Systems. Service and repair of internal coachwork, such as equipment storage, cupboards, vehicle doors, fixings and trims, handles, runners, steps, specialised seating, hydraulic gas struts, saloon water leaks and high voltage strobe lights. Repair of ambulance electrical systems: specialist power management systems and power supplies to various specialist ambulance equipment Service and repair of specialist ambulance equipment. These include: Stretchers, carry chairs, scoops, auxiliary heaters, air con systems, air/hydraulic suspension units. Manual handling requirements allow for the manoeuvre and lifting of heavy and large vehicle parts, which are often heavier than 15kg without the use of specialist equipment, whilst working within manual handling safety procedures. Undertake the fitting and inspection of tyres in line with the Trusts Policy. Knowledge of TPMS (Tyre Pressure Monitoring System) for service, inspection and programming. Where instructed, undertake appropriate commission or decommission of vehicles for operational use. Fitting or removal of livery, internal equipment, light bars and ancillary components. Demonstration of a high level of auto electrical awareness and related technical ability is required. Arrange appointments and pre-inspect vehicles for DVSA testing, as per the Ministry of Transport Testers manual. Collect and deliver vehicles to the MOT testing stations as well as other independent garages and alternate Ambulance Hubs, when required. Travel to and work from workshops within the WMAS area, for relief/cover, as & when required. Responsible for visiting all Trust sites on a daily basis, as directed by the chargehand/Area Workshop Manager, for the purpose of rectifying any vehicle faults. Attend the scene of vehicle breakdowns to undertake repairs and enable the return of vehicles to workshops. This may include attending motorways and rural settings, working in all weather conditions. Will take responsibility for the allocated repair of vehicles to a recognised technical standard and approve their roadworthy condition, post repair, by road testing. All individuals have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that the Trusts health and safety policies and procedures are complied with to maintain a safe working environment for visitors and employees. All staff have a duty to protect their own health and safety and that of other persons who may be affected by their acts or omissions. To report any building or equipment defects using the Trusts reporting mechanism. The Post-holder will be required to attend training courses, either externally or internally to continue their professional development and competency within a specialist field. The service also offers staff the opportunity of personal development plans, within the knowledge and skills framework of the NHS. The post-holder is required to have specialist knowledge across a wide range of practices and procedures in relation to vehicle engine and vehicle body manufacturers, including engine, brakes, suspension, electrics, blue, lights, sirens, dispatch, heaters, communications, and control units. Will be required to impart knowledge and provide assistance to enable the development of other employees when required. Provide peer to peer training within the department following short courses, where a train the trainer approach has been taken. Supervision of Fleet Apprentices, Contractors and new Fleet Department Employees. Overseeing their work and providing advice and guidance on a day to day basis. Provide training and mentorship to Fleet Apprentices in all aspects of practical and technical competencies. The ability to pass on knowledge and experience to support their development to a recognised educational standard within the automotive industry. Be flexible within working hours, covering weekend working. The post holder may be asked, where appropriate to stand in for the Charge Hand on a short term basis for annual leave or sickness cover. This would include having to take on a range of tasks designated around vehicle repair prioritisation and allocated throughput Job description Job responsibilities To provide high standard vehicle servicing and repairs to vehicles, specialist ambulance equipment, both owned & leased, operated by the Trust. Ensuring that all repairs meet trust policy. Pre inspect vehicles for M.O.T and rectify any defects. Carry out minor accident repairs. All work to be completed within a timely and cost effective manner. Plan and prioritise daily workloads, to ensure maximum vehicle availability. Carry out scheduled and unplanned maintenance (due to vehicle breakdowns and defects). Working alone or as part of a team to meet time pressure deadlines. Emergency Vehicle Engineers are expected to communicate the necessary required parts for completion of a cost effective and prompt repair. Communication, via the line manager, stores persons or external parts suppliers. Authorised to approve and raise purchase orders up to £350.00p. Responsible for the re-ordering of spares, stock and the upkeep of stock records using the Fleet Department Fleetwave computer software system. To accept delivery of any parts and sign for invoices and delivery in the event that there is no Line Manager or Parts Personnel on site to sign for the goods. Regularly update and complete all necessary documentation relating to each job carried out. Accurately producing vehicle records of maintenance on the fleet management system. Producing job cards, entering hours worked, parts used and closing job cards in accordance with workshop procedures. This work is completed primarily using Fleetwave on desktop or Ipad trust devices. Effective communication to maintain professional, effective working relationships with colleagues, all trust staff and external agencies. Ability to communicate technical terminology to both skilled and non-skilled persons. The role requires negotiation and persuasive skills in order to provide guidance to Ambulance personnel who may be carrying out daily vehicle checks or have questions relating to vehicle defects and safety. Maintain a high level of communication with warranty companies, externally contracted garages and body shops abiding by the Trusts policies, using email, telephone or face to face interactions. Responsible for maintaining compliance of safe working practices within the workshop environment. Including Health and Safety, Fire Regulations, COSHH and current EV regulations. Reporting any concerns, near misses and breaches of regulations to the Area Workshop Manager, Chargehand or the trusts Incident Reporting system. Ensure correct disposal of environmentally hazardous waste, in line with current legislation. Risk of exposure to chemicals, fumes and other particles, and working in confined spaces. Must be able to diagnose and assess a range of different vehicles with varying degrees of complexity due to design. The role requires the use of specialist electronic diagnostic equipment and diagnostic software used frequently to identify complex faults within specialist ambulance vehicles and equipment. The job is often mentally demanding due to technical problem solving and requires a high degree of concentration to undertake proficient repairs. Due to the complexity of modern vehicle systems and associated complex technical data, along with the integration of specialist vehicle equipment. A high level of dexterity and accuracy will be required to diagnose and repair systems using specialist tools, with the addition of, at times, confined access. Precision work may include use of soldering irons, fine screw drivers, multimeters and borescopes. Use professional knowledge and judgement to fault diagnose and recommend the most appropriate outcome. The ability to work without supervision and make decisions regarding vehicles or equipment is essential. Engineers will autonomously remove defective vehicles and equipment, rectify faults and return them to operational service. Recognise that recurring faults on vehicles need to be highlighted and linked with research and development initiatives collated by the fleet support engineer. Undertake bespoke fabrication work to specialist vehicles, parts and equipment that is no longer available and their associated fittings. With the use of welding and various chemical and mechanical processes. Undertake modifications to vehicles and ambulance specialist equipment as and when required. Must be fully conversant with the operation and use of the following equipment and machinery, includes: MIG Welder, Cutting and Grinding Equipment, Tyre Machine and Balancer, Four and Two Poster Lifts, Vehicle Parts Press, Non-flame Induction Heating Torch, Air Conditioning, Axle Stands, Pneumatic and Electric Tools and Electrical Diagnostic Equipment and Computer Systems. Service and repair of internal coachwork, such as equipment storage, cupboards, vehicle doors, fixings and trims, handles, runners, steps, specialised seating, hydraulic gas struts, saloon water leaks and high voltage strobe lights. Repair of ambulance electrical systems: specialist power management systems and power supplies to various specialist ambulance equipment Service and repair of specialist ambulance equipment. These include: Stretchers, carry chairs, scoops, auxiliary heaters, air con systems, air/hydraulic suspension units. Manual handling requirements allow for the manoeuvre and lifting of heavy and large vehicle parts, which are often heavier than 15kg without the use of specialist equipment, whilst working within manual handling safety procedures. Undertake the fitting and inspection of tyres in line with the Trusts Policy. Knowledge of TPMS (Tyre Pressure Monitoring System) for service, inspection and programming. Where instructed, undertake appropriate commission or decommission of vehicles for operational use. Fitting or removal of livery, internal equipment, light bars and ancillary components. Demonstration of a high level of auto electrical awareness and related technical ability is required. Arrange appointments and pre-inspect vehicles for DVSA testing, as per the Ministry of Transport Testers manual. Collect and deliver vehicles to the MOT testing stations as well as other independent garages and alternate Ambulance Hubs, when required. Travel to and work from workshops within the WMAS area, for relief/cover, as & when required. Responsible for visiting all Trust sites on a daily basis, as directed by the chargehand/Area Workshop Manager, for the purpose of rectifying any vehicle faults. Attend the scene of vehicle breakdowns to undertake repairs and enable the return of vehicles to workshops. This may include attending motorways and rural settings, working in all weather conditions. Will take responsibility for the allocated repair of vehicles to a recognised technical standard and approve their roadworthy condition, post repair, by road testing. All individuals have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that the Trusts health and safety policies and procedures are complied with to maintain a safe working environment for visitors and employees. All staff have a duty to protect their own health and safety and that of other persons who may be affected by their acts or omissions. To report any building or equipment defects using the Trusts reporting mechanism. The Post-holder will be required to attend training courses, either externally or internally to continue their professional development and competency within a specialist field. The service also offers staff the opportunity of personal development plans, within the knowledge and skills framework of the NHS. The post-holder is required to have specialist knowledge across a wide range of practices and procedures in relation to vehicle engine and vehicle body manufacturers, including engine, brakes, suspension, electrics, blue, lights, sirens, dispatch, heaters, communications, and control units. Will be required to impart knowledge and provide assistance to enable the development of other employees when required. Provide peer to peer training within the department following short courses, where a train the trainer approach has been taken. Supervision of Fleet Apprentices, Contractors and new Fleet Department Employees. Overseeing their work and providing advice and guidance on a day to day basis. Provide training and mentorship to Fleet Apprentices in all aspects of practical and technical competencies. The ability to pass on knowledge and experience to support their development to a recognised educational standard within the automotive industry. Be flexible within working hours, covering weekend working. The post holder may be asked, where appropriate to stand in for the Charge Hand on a short term basis for annual leave or sickness cover. This would include having to take on a range of tasks designated around vehicle repair prioritisation and allocated throughput Person Specification Qualifications Essential Fully recognised apprenticeship e.g. Motor Vehicle Maintenance and Repair or equivalent experience NVQ level 3 or City and Guilds level 3. Post qualification training and knowledge to include: Electrical Systems / Suspension Units / Service Vehicle Ancillary Equipment / Diagnostic Equipment / Manufacturer Specific Vehicle Training / Vehicle Bodybuilder Skills and Knowledge Essential Knowledge of Health and Safety at work/ COSHH/ I,P&C Ability to work unsupervised To have comprehensive knowledge of vehicle electrical systems including modern vehicle electronic management, and of computer based workshop diagnostic equipment Certified training on hybrid and fully electric vehicles Ability to work under pressure to time critical deadlines Full UK Driving Licence plus full category C1 entitlement Experience Essential Experience in a motor vehicle repair and servicing role (equivalent to a minimum of 4 years including apprenticeship period) Experience of working on a range of vehicles to include specialised fleet Automotive electrics Person Specification Qualifications Essential Fully recognised apprenticeship e.g. Motor Vehicle Maintenance and Repair or equivalent experience NVQ level 3 or City and Guilds level 3. Post qualification training and knowledge to include: Electrical Systems / Suspension Units / Service Vehicle Ancillary Equipment / Diagnostic Equipment / Manufacturer Specific Vehicle Training / Vehicle Bodybuilder Skills and Knowledge Essential Knowledge of Health and Safety at work/ COSHH/ I,P&C Ability to work unsupervised To have comprehensive knowledge of vehicle electrical systems including modern vehicle electronic management, and of computer based workshop diagnostic equipment Certified training on hybrid and fully electric vehicles Ability to work under pressure to time critical deadlines Full UK Driving Licence plus full category C1 entitlement Experience Essential Experience in a motor vehicle repair and servicing role (equivalent to a minimum of 4 years including apprenticeship period) Experience of working on a range of vehicles to include specialised fleet Automotive electrics Employer details Employer name West Midlands Ambulance Service University NHS Foundation Trust Address Coventry HUB Ibstock Road Coventry CV6 6JR Employer's website https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)