The Growth Company's (GC) Justice Services are looking for a Support Worker to deliver rehabilitation and Employment Training and Education support for individuals and groups within our Creating Future Opportunities (CFO) Evolution Programme within our Activity Hub.
You will be dual trained as a Support Worker and Activity Facilitator, providing advice, guidance, coaching, mentoring and support to a caseload of participants via regular 1:1 meetings and group interventions as appropriate.
We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment.
Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.
Key Responsibilities:
Identify individual learning needs and create action plans.
Plan training and other interventions for each participant.
Develop interaction with participants and establish a rapport and supportive relationship.
Enable participants to access and use information.
Record interventions and activities and progression on the CRM system and coordinate further activity with customers.
Provide support for the participant to implement future courses of action.
Deliver further interventions with participants as required, assisting them to decide on options for meeting their needs and provide support for participants in planning a course of action.
Prepare and develop resources to support learning.
Facilitate learning in groups to improve communication and social interaction and to improve employability and progression through presentations and activities.
Job-match and job-broker into employment opportunities.
About You:
Training, Guidance, and Counselling: Provide support in environments focused on training, guidance, advice, and counselling for offenders and those disaffected from mainstream services.
Interpersonal Skills: Demonstrate strong interpersonal, communication, and negotiation skills.
Target-Driven Environment: Thrive in a target-driven environment, prioritizing the successful achievement of outcomes for participants.
Guidance Expertise: Deliver high-level guidance through one-to-one and group sessions, ensuring at least Grade 2 standard.
Empathetic Approach: Maintain a warm, approachable, and empathetic style to build rapport and relationships with participants, aiding their progression to education, training, and employment, and supporting their desistance from crime.
Skills Required:
Qualifications: Information Advice and Guidance and/or teaching qualifications (or equivalent) are desired.
Experience: Intensive experience working with individuals and supporting their progression is most important.
Rehabilitation and Desistance: Understanding of issues affecting the rehabilitation of offenders and desistance theory.
Probation and Prison Services: Familiarity with National Probation Services or HM Prison environments, as well as local and national training, education, and employment opportunities.
Training and Guidance: Knowledge of training and guidance practices.