Neighbourhood Response Officer
Apply locations: Stevenage (Hybrid)
Time type: Part time
Posted on: 2 Days Ago
End Date: December 24, 2024 (10 days left to apply)
Job Requisition ID: R0015575
Job Title: Neighbourhood Response Officer
Salary: £33,591 to £39,016 per annum pro rata
Location: Essex - Chelmsford Patch (Office Base of Stevenage, Kings Court)
Hours: 18 hours per week
Contract Type: Permanent
We’re looking for a confident, customer-focused Neighbourhood Response Officer to be based in our Stevenage office but covering our Chelmsford patch and to carry out neighbourhood management of properties in the local regions.
You’ll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
Working collaboratively with other teams, external agencies, and residents, you’ll ensure that Clarion Neighbourhoods are clean and safe, identify improvements, and investigate breaches of tenancy. We’ll look to you to develop and deliver neighbourhood plans and local offers as well as work with local resident groups to develop local community facilities, activities, and events.
You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly-tipping and monitoring the grounds maintenance. You’ll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.
Closing Date: Monday 23rd December 2024 at midnight
Applicants must be able to travel across regions as required.
This is a hybrid role with a base location at our office in Stevenage. Candidates will have the ability to work flexibly between the office and home and the local regions in line with business needs.
This post is subject to Basic Criminal Record Check Clearance.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
About Us
Clarion Housing Group is the UK’s largest provider of affordable housing. We are committed to playing our part in tackling the housing crisis, both as a social landlord and developer of new housing.
More than 360,000 people call a Clarion home their home. Our mission is to provide and maintain good quality housing for our residents and to build communities through high quality design and place making.
We are a social business, reinvesting our profits into building new homes and providing support and opportunities to our residents through Clarion Futures, our charitable foundation.
To find out more about working for Clarion, please click here.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves, and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
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