Customer Experience Partner Cheltenham £11.50 p/h Are you looking for an exciting opportunity to gain valuable work experience and make some extra income? Look no further We are currently seeking enthusiastic individuals to join my amazing client’s team for a temporary position. Key responsibilities: Liaising with customers via telephone and email offering a friendly and professional service Taking inbound calls from customers and helping with enquiries Scheduling appointments Passing calls on to internal colleagues when necessary Ensure files are uploaded to the database. Adherence to company policies and procedures Requirements: High level of literacy and numeracy. Ability to communicate effectively at all levels. Excellent telephone manner Previous customer service experience strongly desirable Good IT literacy and working knowledge of Microsoft Office 365 programmes (Teams, Outlook) Benefits: Full training provided. Great team environment Free parking Don't miss out on this chance to join this fantastic team To APPLY NOW send your CV to Elina at i2i recruitment today Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion