Our professional and corporate client is recruiting for a Customer Liaison Officer (customer services) to provide essential administrative support from initial customer enquiry to maintenance at a pace, quality and cost which meets customer expectations and business objectives.
Benefits include: 25 days holiday, hybrid working, private healthcare and health cash plan plus much more!
As a Customer Liaison Officer (customer services), you will:
Coordinate visit arrangements
Provide customers with visit confirmations and quotes
Coordinate and book travel arrangements
Progress casework in line with company process and policy
Maintain and update databases
Respond to internal and external enquiries
Perform general administration tasks
Support other teams and departments
Assist in organising meetingsIt is expected that the successful candidate will:
Have excellent customer service skills
Display accurate written and clear verbal communication skills
Have demonstrable experience of working as part of a team
Be able to prioritise workload to meet deadlines
Have good knowledge of Microsoft Office softwareSalary: £25000 – £27000 per annum, plus benefits...